Information and Business Support Officer (Family Centre)

Service: Integrated Adult & Community Services

Section: Community Wellbeing

Location: Canolfan Dinorben, Family Centre, Abergele

Salary: G03 - £19,171 - £19,554 per annum

Hours and Basis: 37 hours per week (some evening and weekend work may be required), Permanent

Welsh Language Skills: The ability to converse at ease with families in Welsh is essential for this post

Manager details for informal discussion regarding the post: Lois Jones, Family Centre Team Manager - 01492 574130 or by an email.

Deborah Job, Section Manager - 01492 574091 or by an email.

Do you want a rewarding career and to make a difference to Families in Conwy?

Working in Social Care, Community Wellbeing Section of Conwy Council, we can offer you more than just a job in social care. We can provide you with the opportunity to have a meaningful job supported by a friendly team who will help you reach your full potential.

Family Centre workers have a massive impact on the lives of the families they support. You can help us to make a difference here and now. This role provides an opportunity to further develop your experience in this field.

We all know that bringing up a family isn’t easy and we all need advice and support sometimes.

We support families with their everyday lives providing practical advice and support to overcome problems and build up their ability to cope during difficult times. That means listening to families, understanding them and supporting them to make decisions to have a happy healthy life.

The Information and Business Support Officers play a key role in supporting service users and the Family Support Team. They are the first point of contact for the team, providing information to families and professionals alike, whilst also delivering the administrative, finance and triage functions in the team.

For more information search www.conwy.gov.uk/familylife

If you share these values we want to hear from you!

• Helping people to live the life they want to lead.
• Building relationships based on trust, and a genuine interest in other people.
• Helping others to feel good.
• Helping people to develop their skills
• You are good at motivating others
• You are respectful towards others
• You have a great sense of humour
• You don't panic and you stay calm in difficult situations

Conwy is committed to equality of opportunity and we welcome applications from all sections of our community. There is an option for disabled people to apply on different formats. Please contact the HR Team on 01492 576129 for further advice.

Candidates must complete our application form to be considered. CVs by themselves will not be accepted. If you have not received an interview invitation within three weeks of the closing date, you must assume that you have not been short listed for interview.

Conwy is committed to safeguarding. Qualifications and references will be verified.