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Ashridge Strategic Management Centre

Performance Through People

About the course

Have you ever wanted to go back in time to change how a situation or conversation played out? What would you do differently to create a better, more productive result? On this course, you will get to do exactly that and learn from our faculty who have mastered the art of influencing in the workplace as consultants, directors, and vice presidents-long before they became academics.

The Performance Through People course will teach you how to motivate, delegate, and coach for success. You'll leave aware of your impact on others and be able to encourage confident, effective communication in your team.

Who should attend

Participants directly or indirectly responsible for managing the performance of others and delivering results through teams. They need to have the skills to contribute to the success of their team and organization, and they know that genuine engagement is the best way to create sustainable, productive working relationships. Participants will be looking to improve their proficiency to deliver feedback, handle difficult conversations, and inspire different types of team members. They want to accelerate their ability to develop high performance from others.

Learning outcomes

Upon completion, you will:

  • Have understood how to bring out the best in others
  • Have gained the skills to motivate, engage and deliver high performance
  • Have developed the ability to coach, communicate and build effective teams

Course information from Ashridge Strategic Management Centre

Please note that instructors are subject to change and not all instructors teach in each session of the program.

Patricia Hind

Director of the Ashridge Centre for Research in Executive Development

Patricia Hind is a Director of the Ashridge Centre for Research in Executive Development. She works with a range of clients, nationally and internationally from both the public and private sectors, specialising in leadership, organisational behaviour and change management. Her most recent research interests include the role of responsible leadership in embedding sustainable businesses practices in organisations.

As an organisational behaviour specialist, Patricia has worked on many Ashridge customised programmes, most recently in the Middle East for the Sheik Mohammed Leadership foundation in Dubai. Elsewhere she has worked closely on the design and delivery of programmes for organisations such as Philips, BP, E.On, Barclays and Alcatel. Patricia has recently been appointed a Visiting Research Fellow at the University of Stellenbosch.

Patricia has a degree in Psychology, an MSc in Organisational Psychology and a Doctorate in Managing without Authority. A Chartered Psychologist, she has been appointed an Associate Fellow of the BPS and is qualified to use a wide range of psychometric instruments.

Pam Jones

Open Programmes Director

As an open programmes director, Pam has responsibility for the Fast Track Advanced Management Programme, as well as a suite of influencing and performance management development programmes. She also works with a range of international clients, including JTI, Spirax Sarco and Saint Gobain.

Before joining Ashridge Pam worked internationally with HSBC based in Hong Kong, and also with Monash Mount Elisa Business School in Melbourne.

She has a degree in Sociology and Social Administration from Warwick University and an MBA from Cass Business School. She is qualified in a range of psychometric instruments, and is an NLP practitioner and accredited Ashridge coach.

Her publications include Managing for Performance (Prentice Hall 2007); Teams Surviving in Complexity (Ashridge 2006); The Impact and Presence Pocket Book (2004); The Performance Management Pocket Book (1999); and Delivering Exceptional Performance (Times Pitman, 1996). She currently researching and writing a book on Team Coaching due for publication in 2015.

Sharon Olivier

Professor

Sharon teaches, researches and consults in Career/Competencies Architecture; HR Business Partnering; Leadership and Team development, particularly in Inter-Cultural Intelligence, Engagement, Polarity Management, Spiritual (SQ) Intelligence; Talent identification, Personal and Team Wellbeing.

Before Ashridge, Sharon spent 20 years as a Senior Manager/ OD consultant/Learning Facilitator/Coach/Speaker. She started her career as HR Manager in the Motor Industry, then led Human Capacity Building in a large consulting company, after which she established a successful consulting practice (Impact Consulting) in South Africa. Clients have included Audi, BMW, Land Rover, De Beers, Anglo, Sage Life, University of Johannesburg and Sasol.

Sharon holds a MA in Industrial Psychology and a Management Advanced Programme Certificate. She is a Master Practitioner in NLP (neuro-linguistic programming) and a PNI practitioner (psychoneuroimmunology). She has established a track record as an inspirational speaker at conferences and is an accredited Laughter/Levity facilitator. She has co-published a book on resilience “Diamonds in the Dust”

Ashridge Strategic Management Centre

Berkhamsted
HP4 1NS
United Kingdom
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