Assistance options
We are helping residents and businesses in the City of Melbourne municipality.
You can request help in paying City of Melbourne permits, licences and fees. The following options may be available:
- deferment
- waiver
- payment plan
- extension
- refund.
Help for residents
Residents can request help in paying:
- general fines (excluding parking infringements)
- parking permits
- busking permits
- town planning fees – permit extensions
- land information certificates
- aged and health services relating to food, domestic assistance and personal care
- leisure and recreation centre memberships
- marine berthing – 30-year lease (outgoings only).
Help for businesses
Businesses can request help in paying:
- general fines (excluding parking infringements)
- parking, advertisement, handbill or estate agent permits
- street trading and kerbside cafe permits
- Food Act registrations
- town planning fees – permit extensions
- land information certificates
- building fine – new pool legislation
- marine berthing – 30-year lease (outgoings only)
- waste management fees and charges.
If you are experiencing financial hardship as a result of COVID-19 and need help in paying your permits, licences or fees please apply below.
We will advise of a decision via email within 21 business days, subject to all relevant information being provided.
Apply now