Track Customer Satisfaction (CSAT), Net Promoter Score (NPS®) & the Voice Of Customer (VOC).
Eliminate guesswork by watching Session Recordings and see how people are really using your product.
Empathize with your users and see where they get stuck. Look at user behavior and ask the right questions at the right time.
“Hotjar helped us make substantial changes that resulted in +49% conversion rate increase for our landing pages.”
Dave Powell
E-commerce Conversion Manager
“Hotjar is a dream come true. It’s the answer to exactly what we were looking for. Now, we don’t have to guess; we can see what users are doing on our site. It’s like reading their minds.”
Rachel Stephens
SEO & Customer Behavior Analyst
“Very often, Hotjar shows us things that the numbers themselves can’t tell us. For example, If we watch a Session Recording and see that people are stuck somewhere hovering their mouse, we know something could be wrong and we can take a closer look.”
Saurabh Soni
SEO & Customer Behavior Analyst