The team will advise of a decision via email within 14 business days, subject to all relevant information being provided.
For further details see the Rates Financial Hardship Policy.
To discuss your situation, or if you have any questions, contact our dedicated team via email at
RatesInbox@melbourne.vic.gov.au.
Your rates notice
If you’re a City of Melbourne ratepayer, you can expect to receive your rates notice from mid to late August each year, by post or email depending on your preference.
By post:
Unless you sign up to get your rates notice by email, it will automatically be sent to your postal address.