General Questions

Frequently Asked Questions

• ★ Download Errors
• ★ Resetting An Account Password

Web

Downloading Questions

• Can I create a one-time download link to a specific file?
• How do I download a file from my account to my computer?
• How many files can I download at one time?

File Management

• How do I share my resources (files and folders) with other users?
• What is a Share Link? How do I disable/enable it?

Uploading Questions

• Can I upload a folder of files from my computer?
• How do I upload a file to MediaFire?

Mobile

Android

• Can I change the privacy settings for my content via MediaFire for Android?
• How do I access my MediaFire account on my Android device?
• How do I access the settings menu via MediaFire for Android?
• How do I change privacy settings via MediaFire for Android?
• How do I copy a file via MediaFire for Android?
• How do I copy a folder’s URL for sharing via MediaFire for Android?

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iOS

• How do I access and manage my MediaFire account on my iOS device?
• How do I create folders and manage files in my account through the iPhone application?
• How do I search for content in my account via MediaFire for iOS?
• How do I send feedback or report a bug for iOS?
• How do I share content using MediaFire for iOS?
• How do I upload media from my device via MediaFire for iOS?

See all 7 articles

Premium Subscriptions

Billing

• Can I get an invoice or receipt for payment?
• Canceling a Subscription or Deleting an Account
• How do I change or update my credit/debit card information?

Premium Features

• Bandwidth and Direct Downloading
• Bulk Downloading
• Premium Account Features
• Premium Subscriptions
• Upgrading Your Account