Support, now simplified
Conversations made easier
Streamline your support channels - Email, Phone, Chat and more - so you can respond to all your customers from just one place
Collaborations made stronger
Invite anyone - agents, colleagues, or external business partners - to discuss and solve tickets through Freshconnect
Support made more automatic
These automations will help you eliminate repetitive tasks and keep an eye on critical events.
Answers made available faster
Guide customers to get help faster, by showing solution articles on your website.
Insights made more accessible
Monitor your teams easily and take data driven decisions to hit your support targets with customizable Team Dashboards