Qantas cleaning standards a COVID-19 infection risk: safety watchdog
Qantas has been ordered to improve how it cleans its aircraft after a workplace safety inspection found the airline could be putting workers and passengers at risk of catching coronavirus.
SafeWork NSW issued the airline with an improvement notice on February 26, after an inspector found that workers or passengers could be put at risk due its "inadequate system of work used to clean planes that may have transported passengers with an infectious disease".
A Qantas spokesman said the airline was investigating SafeWork NSW's claims and was "considering appealing the notice".
"Our aircraft are thoroughly cleaned after each international flight," he said.
The safety breach notice, seen by The Sydney Morning Herald and The Age, says that the inspector witnessed cleaners wiping over multiple plane tray tables with the same cloth without using disinfectant, and cleaning "unknown liquids" on floors and surfaces.
The inspector witnessed cleaners on the aircraft handling wet and used tissues, used face masks and soiled nappies, and workers told the safety watchdog they occasionally had to clean up vomit and blood.
"[Personal protective equipment] was not mandated for the majority of these tasks", the notice says.
There have been multiple confirmed cases of people carrying COVID-19 on flights to and within Australia, including on a Qantas jet.
SafeWork NSW has ordered the airline to consult with a health specialist to develop a system specifically to deal with COVID-19Credit:Kate Geraghty
SafeWork NSW ordered Qantas to develop and maintain a "safe system of work" for cleaning aircraft to minimise the risk of workers and other people catching infectious diseases, including COVID-19, by March 30.
It also ordered the airline to consult with a health specialist to develop a system specifically to deal with COVID-19, and recommended that it minimise cleaners’ exposure to tissues, face masks and nappies by having passengers dispose of their own waste.
Qantas' spokesman said the airline "is not known for being complacent when it comes to safety or the cleanliness of our aircraft."
"All of our Fleet Presentation teams are provided with personal protective equipment for cleaning the aircraft and for more hazardous items, we have additional equipment such as masks and safety suits," he said.
Transport Workers Union branch secretary Richard Olsen said the SafeWork notice validated concerns raised by a Qantas aircraft cleaner and elected health and safety representative who was suspended from work last month.
“Instead of suspending workers and trying to silence them, Qantas needs to start consulting with workers and help reduce the risk of exposure,” he said.
The TWU said the worker was suspended for advising colleagues on their health and safety rights when ordered to clean Qantas aircraft used to evacuate people from Wuhan, the epicentre of the coronavirus outbreak.
Qantas said that the cleaner was stood down pending an investigation after "incorrectly telling employees it was not safe to work on aircraft arriving from China", which was health authority advice and despite additional safety equipment being provided.
A SafeWork NSW spokesman confirmed the safety watchdog issued the improvement notice to "ensure workers are appropriately protected from the risks posed by coronavirus transmission".
Business reporter at The Age and Sydney Morning Herald.