Visualize behavior – Understand what users want, care about and do on your site by visually representing their clicks, taps and scrolling behavior – which are the strongest indicators of visitor motivation and desire.
See what your users see – Eliminate guesswork with Recordings of real visitor behavior on your site. By seeing your visitor’s clicks, taps and mouse movements you can identify usability issues on the fly and issues they encounter.
Where are your visitors dropping off? – Find the biggest opportunities for improvement and testing by identifying on which page and at which step most visitors are leaving your site.
Understand the reasons behind behavior – Improving the performance and experience of your website starts with understanding what your visitors want and what's preventing them from achieving it. Target questions to specific visitors anywhere on your web and mobile site.
Instant visual feedback – Give your visitors an easy way to leave instant visual feedback on your website or app. See what people love and hate, identify issues, and find opportunities for growth.
Get to know your audience better – Build your own responsive surveys using an easy editor. Collect responses in real-time from any device. Distribute your surveys using web links, emails or invite your visitors just before they abandon your site to uncover their objections or concerns.
Need help using Hotjar? We've put together a no-nonsense guide packed with advice and tips to use our tools and increase conversion rate.
We have no user limits on any plan. Invite all your team and clients at no added cost!
All our features track and work on Desktop, Mobile and Tablet versions of your website.
Installation is quick and simple using one script with support for tag managers and hundreds of platforms.
Target visitors using URLs, device or custom javascript triggers, and User Attributes.
There are no limits to how many responses you can collect using our feedback tools.
Decide when feedback widgets should show such as on-exit intent or a custom delay.
Feedback tools come ready localized in over 40 languages.
Export responses you collect in CSV or XLSX format. Share Heatmaps or Recordings with your colleagues and clients.
Exclude tracking yourself, your team or your clients in Hotjar by blocking their IPs.