Frequently Asked Questions

General

There are two ways to view content online from The West Australian and The Weekend West.

Throughout each day, we update the website with breaking news and selected content from the newspaper.

Full digital copies of the newspaper from today and previous days are available by subscription.

Digital Edition website

Online Information

When is thewest.com.au updated?

Content is updated throughout the day as news breaks.

Can I get news by email?

Keep up to date with breaking news, Sport news, Entertainment news, Business news, Special Offers and more by subscribing to free email newsletters.

Sign up to our email newsletters.

Where can I find The West Australian on social media?

• Find us on Facebook
• Follow us on Twitter
• The West Australian Sport on Facebook
• The West Australian Business on Facebook

Are RSS feeds available?

The West Australian offers content feeds in the RSS format. The feeds are free for use by individuals and non-profit organisations for non-commercial use and available on request. Attribution is required. For more information, go to RSS Feeds.

Where can I find information for shareholders?

Current and recent Seven West Media share activity is available at the Seven West Media website. It is also available via the Corporate link in the Also on The West section at the bottom of every web page.

Digital Edition

How do I subscribe?

To subscribe to the full electronic edition of The West Australian, see the Digital Edition website.

Where do I find technical support?

For technical support for Digital Edition subscription, email our Subscriber Services Team or phone 1800 811 855 from 7am – 5pm, Monday to Friday and 7am - 12pm on Saturday and Sunday.

How do I order digital past issues of the newspaper?

These are available via subscriptions through our Active Past Editions. This will allow you to access all editions from July 2004 via subscription. Visit our Digital Edition Archive site for more information.

Can I purchase individual articles online?

Articles from July 2004 can be accessed by subscription from the past editions. Visit our Digital Edition Archive site for more information.

Articles that have appeared in the past 12 months can be obtained by back-ordering the paper. We will require the date the article appeared. The cover price is $1.50 weekdays and $2.50 Saturday.

If the article has appeared in the past 12 months and the date it appeared is known, we can provide a photocopy for 50c per page at the front desk of Newspaper House, 50 Hasler Road, Osborne Park.

Newspaper Information

How do I subscribe to the newspaper?

Phone 1800 811 855, (08) 9482 9032 or subscribe online.

How do I change the details of my subscription?

To change your delivery details or arrangements, email our Subscriber Services Team or phone 1800 811 855.

How do I order back issues of The West Australian and The Weekend West?

Phone Press Photos on 9482 2378 to inquire. Copies can be collected from Newspaper House, 50 Hasler Road, Osborne Park. The cover price is $1.50 weekdays and $2.50 Saturday.

How do I obtain permission to reproduce stories and images from the newspaper and website?

For more information, contact the syndications department.

Which liftouts appear in which daily paper?

• Today (daily)
• The Game (AFL season Monday)
• Pre Game (AFL Season Friday)
• ED! (Tuesday)
• Mind & Body (Tuesday)
• Health + Medicine (Wednesday)
• West Real Estate Midweek (Wednesday)
• West Wheels Midweek (Wednesday)
• Thursday Travel (Thursday)
• Fresh (Thursday)
• Habitat (Friday)
• New Homes (Saturday)
• Travel (Saturday)
• West Wheels (Saturday)
• West Real Estate (Saturday)
• West Weekend (Saturday)

How do I get downloads or prints of photos that have appeared in the newspaper or online?

Visit https://www.westpix.com.au or email Press Photos. Alternatively, phone Press Photos on (08) 9482 2378 Monday to Friday, 9am to 4pm.

How do I get a copy of a commemorative front page?

Visit https://www.westpix.com.auor email Press Photos. Alternatively, phone (08) 9482 2378 Monday to Friday, 9am to 4pm.

How do I obtain permission to reproduce stories and images from the newspaper and website?

Visit https://www.westpix.com.au or for more information contact the syndications department.

Advertising

How do I book a classified advertisement online?

To book a property advertisement for the newspaper or online visit Place an Ad.

For other advertisements, please refer to the rate card.

Letters and Feedback

How can I send a news tip, photo or video to the newsroom?

Please share your tips and content with us via our content upload address.

How do I send a letter to the editor?

All letters must be SIGNED and include the writer’s full name, address (not postal) and telephone number.

Send them to Letters to the Editor, WA Newspapers, GPO Box N1027, Perth WA, 6843. Fax 9482 3830 or email letters@wanews.com.au. Include full address and telephone number.

Keep them short and keep copies. They may be edited for legal reasons or clarity.

How can I make a general inquiry?

Please contact us to submit inquiries and feedback to The West Australian.

How can I make an editorial complaint?

Visit our complaints page for more information.