Guardian help
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Each week we receive hundreds of emails from users around the world. Here are our answers to your most common queries, see below for more specific help
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What is my Subscriber ID?
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The law has changed on how we communicate with you. So we want to make sure that we only send you messages that will be of interest to you.
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Signing in
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If you are reading on our desktop or mobile sites, or in the app and would like to leave a comment or recommend another reader’s comment, you will need to be signed in. Signing in also means you can edit your profile, and your email preferences.
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Sign in help for Guardian supporters
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If you are reading on our desktop or mobile sites or in the app and would like to leave a comment or recommend another reader’s comment, you will need to be signed in
Print subscriptions
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If you are a Guardian subscriber within the M25, and you pay us to organise delivery of your daily paper, you’ll find troubleshooting information below
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It is not currently possible for print subscribers to update their details online, although we are working on making this change in the future
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If you are going away, you can take a holiday from your subscription. Here’s how.
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When you subscribe to the Guardian and/or Observer newspapers, we send you a book of individually-dated vouchers, one for each newspaper included in your subscription
Guardian account
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Help with signing in and registering to use services on the Guardian
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How to delete Guardian account
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If so, you should be able to find the answer here
Payments
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Guardian supporters, partners and patrons are readers who choose to support the Guardian’s independent journalism financially, keeping it open for all, by making regular, ongoing contributions, or one-off payments
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Help with payments for print subscribers
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A two-week free trial is available to all new iPad, Android and Kindle Fire users and after this time you will need to subscribe to continue to access issues.
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Become a Guardian Patron. Invest in the truth for a fairer world.
Contributing to our journalism
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If you want to offer the Guardian, Observer or Guardian.co.uk a contribution, you should consider which section of our newspapers and websites is most likely to be interested. Contact the commissioning editor for this section - ideally by phone or email - and briefly outline your idea.
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Latest Supplying content to Guardian News & Media news, comment and analysis from the Guardian, the world's leading liberal voice
Responding to our journalism
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Contact details for people and departments at the Guardian, Observer and the Guardian website. The switchboard number is 020 3353 2000
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Find out about our Guardian and Observer Readers’ editors, how to complain about a piece that appeared online or in print and how the process works
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Find out what rules Guardian journalists must adhere to and read the Guardian’s code of conduct for journalists
Apps
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Information about the Guardian and Observer daily edition
Commenting
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Everything you’ve ever wanted to know about community on the Guardian website
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10 guidelines which we expect all participants in the Guardian’s community areas to abide by
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Community FAQs: Reporting Comments
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Community FAQs: Commenting Accounts