Safe dating at Guardian Soulmates

Guardian Soulmates is committed to providing a safe and secure dating service. Here at Soulmates you can can get to know new people in a private, safe, and supported space before deciding if you'd like to get to know them in person.

As a founder member of the Online Dating Association we're committed to safety and security in online dating. Watch the Date Safe Guide from the Online Dating Association to learn more about protecting yourself.

The Soulmates Guide to Safe Dating and our support team are here to help you have safe and happy dates.

The Soulmates Guide to Safe Dating


Getting to know you

Hitting it off with someone online straight away can be exhilarating and the temptation to give away too much too soon can be very strong. But it's best to get to know the other person and build trust slowly. After all, retaining a bit of mystery can be very attractive!

If you have doubts about someone and want to stop communicating, you can block that person from contacting you. If what they're saying doesn't ring true or is making you uneasy, you can contact us to raise any concerns.


Photos

We recommend using a unique photo for your Soulmates profile. Be aware that if you use a photo that is posted elsewhere online, such as on a social network or on your work website, your privacy may be at risk. Duplicate images, and any personal information attached to that image, can be found using an internet search.


Personal information

Giving away too much personal information can be dangerous, especially in today's digital world. Avoid sharing your address, place of work, date of birth or similar information until you get to know someone better.


'Real world' dating

As with the online element of dating, it's always best to take things slowly at the start in the real world too. Meeting for a coffee or lunch in a location that suits you both is the ideal first step.

At least one person should know where you're going, especially if you're meeting someone for a first date. Arrange to text a friend or family member when you arrive at the location and when you're back home, and make sure your mobile is fully charged in case you need to call anyone.

Don’t leave your drink or personal belongings with your date while you visit the toilet.


Protect yourself

Keep your safety in mind when meeting new people, both online and in person. Don't reveal personal information until you have got to know someone better and remember you are not obliged to respond to any messages. You can block people from contacting you on Soulmates, and report any issues to our support team. If you have any concerns at all about your safety - regardless of how or where you initially met the individual in question - you should always contact the police in the first instance.


Travel

It's best to travel independently instead of accepting a lift on a first date. Take a bus or train or, if you're not drinking, drive your own car. And have some emergency cash stashed in case you need a taxi at the last minute.

If you have to travel a long distance for a date, either make arrangements to get home that night or consider booking a room in a nearby hotel.


Requests for money

Guardian Soulmates has an experienced team of moderators who review all profiles and monitor the service for suspicious activity. We advise that you are cautious of anyone who declares their love but says they are unable to meet in person. Beware of sob stories of illness and bad luck that require your urgent financial support. Refuse any request to part with cash and report anyone who asks for money to our support team.


Your safety

If you feel your personal safety has been compromised, or that you or other members are at risk, then we urge you to contact the police in the first instance. If you have serious concerns about another member's behaviour, you can report them to us confidentially using our 'report abuse' form.


Trust your instincts and have fun

If you use common sense and treat people as you would wish to be treated then you'll have a great time using Soulmates. If you ever have any questions or concerns though, our customer support team will be happy to hear from you. Contact us here.