NBN branded 'good-quality service' as complaints plunge
![Customers experiencing slower than advertised NBN speeds may be eligible for a refund.](http://web.archive.org./web/20190412025036/https://www.afr.com/content/dam/images/h/1/9/d/n/6/image.related.afrIndexLead.320x210.p51csf.png/1554882896929.jpg)
The Telecommunications Industry Ombudsman says NBN Co is delivering a "good-quality service", after complaints against the broadband provider plummeted.
The Telecommunications Industry Ombudsman says NBN Co is delivering a "good-quality service", after complaints against the broadband provider plummeted.
Telstra has named Vicki Brady as its new chief financial officer, replacing Robyn Denholm who took on the chairwoman role at US electric carmaker Tesla.
Vodafone claims the ban on Huawei has handed Telstra an unfair advantage because it is the only operator that doesn't rely on the Chinese firm's kit.
It will take the private sector's 5G networks to make the nation's internet globally competitive, says Singtel Optus boss Allen Lew.
The Chinese firm wants a "formal explanation" from the Australian government over the decision to ban it from supplying equipment for the 5G networks.
Huawei Australia chairman John Lord said the ban on the company from 5G networks was a "nationalistic" move based on exaggerated security concerns.
Finnish telco giant Nokia, the world's third biggest 5G equipment vendor, is preparing for an explosion in demand following the Huawei ban.
The big telcos have denied claims by a consumer group that they systematically pressure their sales staff to up-sell and cross-sell products and plans.
Major Australian telcos led by TPG Telecom's David Teoh are demanding NBN Co stop targeting their business customers.
Internet providers will join the likes of Facebook and Twitter in a meeting with government to discuss better policing of violent content, a...
The ACCC will hand down its final decision on the proposed merger between TPG Telecom and Vodafone on May 9, after months of delays.
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