Operations management software from Front
Bring accountability and automation into your inbox, so you can leave the help desks behind
Bring accountability and automation into your inbox, so you can leave the help desks behind
Assign messages for clear ownership with visibility into what everyone is working on. Respond to every request, every day, without duplicating efforts.
We know some conversations need to be private. Restrict access to your individual emails, but easily collaborate with your team on shared conversations.
Need to loop in a teammate? Direct mention them in a message comment to share the conversation — instead of creating more emails.
Manage emails to shared team addresses and private emails to your own address without switching tools
Centralize multiple shared addresses, Gmail or Office 365 accounts, or SMS numbers for your on-demand team
Assign incoming messages manually or automatically with rules, so no request slips through the cracks
Work together behind-the-scenes to determine next steps with private comments and drafts
Set up custom workflows with rules and reminders, and create canned responses for common questions
Keep data in sync across tools with native integrations, or connect your database through our open API
Select files from Dropbox to include in your Front messages, and insert links in a few clicks
Create new tasks or update existing tasks from Front to keep your team in sync and projects on track
Set up rules that forward messages to an #urgent channel in Slack for notifications in real time
