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Fraud victims misled and mocked as police fail to investigate

Call handlers working for the police insult victims of fraud and have been trained to mislead them into thinking their cases will be investigated when most are never looked at again. An undercover Times reporter was among staff who were banned from telling victims that the overwhelming majority of their cases are dismissed, either by low-wage employees at an outsourced...Call handlers working for the police insult victims of fraud and have been trained to mislead...Call handlers working for the police insult victims of fraud and have been trained to mislead...

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Undercover at Action Fraud

Staff sneer at ‘moron’ callers and nap on the job

It is a Friday afternoon and staff working for the police are taking crime reports from victims of fraud. Some of the...It is a Friday afternoon and staff working for the police are taking crime reports from victims of fraud. Some of the callers are inconsolable, having lost their life savings to scammers and cold callers. Others are panicking after discovering that their bank accounts have been hacked into and emptied, or that a...It is a Friday afternoon and staff working for the police are taking crime reports from victims of fraud. Some of the callers...

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Clearing can be a smooth route to the course you want

It’s easier than ever before to find — or switch — your place on a university course

How to go through Clearing

Whether you’ve missed your grades or had a change of heart, there are still plenty of places available

What to do if your A levels are better expected

If you have stronger grades, why not take another look at what’s on offer with Adjustment?

How to manage money at university — don’t blow it all in one go

Our guide on how to manage your finances at university

How to find a room of your own

From halls to co-ops, students have their pick of places to live while they study

We can’t drop our guard against dictators

With the idea of strongman leadership back in fashion, it’s wise to explore the many roads that can lead to despotism

We can hit Hong Kong in ten minutes, says Beijing

Protesters in Hong Kong were forced to rethink their tactics yesterday after a court injunction prevented them from occupying the international airport for a third day running and Beijing threatened military intervention. Flights resumed in and out of the airport after the two-day stand-off between protesters and riot police ended in violent clashes on Tuesday, with the...Protesters in Hong Kong were forced to rethink their tactics yesterday after a court injunction...Protesters in Hong Kong were forced to rethink their tactics yesterday after a court injunction...

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Pilots sacked for backing Hong Kong demonstrators

Cathay Pacific fired two of its pilots today after the airline, which is part-owned by Beijing, sought to please...Cathay Pacific fired two of its pilots today after the airline, which is part-owned by Beijing, sought to please China by taking a hard line on pro-democracy protests in Hong Kong. Liu Chung-yi was dismissed after he was charged with rioting in a demonstration on the former British colony last month. A second pilot...Cathay Pacific fired two of its pilots today after the airline, which is part-owned by Beijing, sought to please China by...

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Markets hit by fears of new crash

America’s Dow Jones industrial average index shed more than 800 points last night after a key bond market metric started flashing red for the first time since the financial crisis, heightening fears that the global economy could be heading for recession. Shares were sold heavily on Wall Street...America’s Dow Jones industrial average index shed more than 800 points last night after a key bond market metric started flashing red for the first time since the financial crisis, heightening fears that the global economy could be heading for recession. Shares were sold heavily on Wall Street...America’s Dow Jones industrial average index shed more than 800 points last night after a key bond market metric started...

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Wework losses mount before float

One of the world’s largest co-working providers has revealed huge losses as it prepares for what it hopes will be a blockbuster stock market flotation. We Company, the parent of Wework, the flexible office provider, has published its prospectus for potential investors before its initial public offering, planned for next month. The company...One of the world’s largest co-working providers has revealed huge losses as it prepares for what it hopes will be a blockbuster stock market flotation. We Company, the parent of Wework, the flexible office provider, has published its prospectus for potential investors before its initial public offering, planned for next month. The company...One of the world’s largest co-working providers has revealed huge losses as it prepares for what it hopes will be a blockbuster...

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Taxman shows businesses ‘no-deal leniency’ over digital levy

About 120,000 businesses that missed a tax deadline will escape a fine after HM Revenue & Customs said that it would show leniency before a possible no-deal Brexit. The tax authority could have issued cumulative fines running into tens of millions of pounds after one in four companies failed to comply with new...About 120,000 businesses that missed a tax deadline will escape a fine after HM Revenue &...;About 120,000 businesses that missed a tax deadline will escape a fine after HM Revenue &...;

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Adrián adds name to list of Liverpool’s Istanbul heroes

Liverpool and Istanbul and penalties. This is a familiar story, a beloved one for Liverpool, who won the Uefa Super Cup in a shoot-out, just as they had done in the 2005 Champions League., Different stadium, same story. Roberto Firmino was first to take responsibility for Liverpool, stepping up and effortlessly sending Kepa Arrizabalaga the wrong way. Jorginho ignored...Liverpool and Istanbul and penalties. This is a familiar story, a beloved one for Liverpool, who...Liverpool and Istanbul and penalties. This is a familiar story, a beloved one for Liverpool, who...

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Leach, not Denly, should make way if England opt to play Curran

Although the rain teased him, there was no need ultimately for Joe Root to name his team on a washed-out opening day...Although the rain teased him, there was no need ultimately for Joe Root to name his team on a washed-out opening day at Lord’s. There was enough activity at one point to discern what he was thinking and, reading the runes, it appeared likely that Sam Curran was the likeliest to be left out, meaning two changes from...Although the rain teased him, there was no need ultimately for Joe Root to name his team on a washed-out opening day at Lord’s.

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Super Cup talking points: Kanté is star man

N’Golo Kanté’s energy is extraordinary but he offers so much more than fitness. It’s the way he darts around the...N’Golo Kanté’s energy is extraordinary but he offers so much more than fitness. It’s the way he...N’Golo Kanté’s energy is extraordinary but he offers so much more than fitness. It’s the way he...

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England must prove fracas was a blip

The fallout from the dispute between Mike Brown and Ben Te’o continued yesterday when it was reported that the...The fallout from the dispute between Mike Brown and Ben Te’o continued yesterday when it was...The fallout from the dispute between Mike Brown and Ben Te’o continued yesterday when it was...

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Nuon Chea

Unrepentant Khmer Rouge deputy known as ‘Brother Number Two’ who took charge of the mass purges of Cambodians in the 1970s

Known as “Brother Number Two”, Nuon Chea was Pol Pot’s right-hand man in the genocidal Khmer Rouge regime in Cambodia that killed up to three million of its own people. While Pol Pot is regarded as the driving force behind the Khmer Rouge’s reign of terror between 1975 and 1979, Nuon Chea is viewed by historians as his fanatical deputy who ensured that the group’s...Known as “Brother Number Two”, Nuon Chea was Pol Pot’s right-hand man in the genocidal Khmer...Known as “Brother Number Two”, Nuon Chea was Pol Pot’s right-hand man in the genocidal Khmer...

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Sir Patrick Sheehy

As an experienced public-company chairman, Patrick Sheehy was bemused to be on the Celtic Football Club board that...As an experienced public-company chairman, Patrick Sheehy was bemused to be on the Celtic Football Club board that was told by a disgruntled shareholder: “You lot couldn’t spot the Pope in the directors’ box at Ibrox” — referring to the home ground of Rangers, Celtic’s Protestant rivals. It was easily the most...As an experienced public-company chairman, Patrick Sheehy was bemused to be on the Celtic Football Club board that was told by...

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Meet the zero‑waste pin‑up who wants us to throw less away

When his acting career crashed, Max La Manna decided to save the planet instead. He wants your help

I won Miss England — then it was back to work as a doctor

Bhasha Mukherjee is a junior doctor who speaks five languages. She is also the new Miss England. That’s not a contradiction, she explains

England to Chile — and I won’t be flying

Film-maker and adventurer James Levelle is off on a 7,000-mile trip — cycling, hiking and paddling. He tells Hilary Rose why

Renovating the Palace of Westminster: a gothic horror story

The multibillion-pound refurbishment of the Houses of Parliament is shaping up to be the most expensive yet. Jonathan Morrison takes a tour

Nationalists would win vote without Labour, says Dugdale

Scotland would vote for independence if a second referendum became a straight battle between the SNP and Conservatives, the former Scottish Labour leader has predicted. Labour was the senior partner in the Better Together campaign against Scottish independence, but Kezia Dugdale said that if her...Scotland would vote for independence if a second referendum became a straight battle between the SNP and Conservatives, the former Scottish Labour leader has predicted. Labour was the senior partner in the Better Together campaign against Scottish independence, but Kezia Dugdale said that if her...Scotland would vote for independence if a second referendum became a straight battle between the SNP and Conservatives, the...

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Life expectancy slips because of toll from drugs and heart disease

Heart disease and rising drugs deaths have dragged Scotland’s life expectancy down for the first time in more than a century. Scotland already had the lowest life expectancy in western Europe but it has dipped by a few months to 77 for men and 81 for women, according to the National Records of Scotland. The gap between rich and poor has...Heart disease and rising drugs deaths have dragged Scotland’s life expectancy down for the first time in more than a century. Scotland already had the lowest life expectancy in western Europe but it has dipped by a few months to 77 for men and 81 for women, according to the National Records of Scotland. The gap between rich and poor has...Heart disease and rising drugs deaths have dragged Scotland’s life expectancy down for the first time in more than a century.

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Four drivers in five years fined for idling engines

Only four motorists have been penalised for idling their engines in Scotland in the past five years despite growing concerns about the effects of vehicle pollution. Councils were granted extra powers in 2003 to stop motorists from running their engines unnecessarily but only Glasgow has used them — and on average...Only four motorists have been penalised for idling their engines in Scotland in the past five...Only four motorists have been penalised for idling their engines in Scotland in the past five...

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Cut in home upgrade fund ‘a slap in the face’

The cut in funding for retrofitting homes to make them more energy efficient is a “slap in the face” for people trying to be more environmentally conscious, an MEP has said. The Sustainable Energy Authority of Ireland (SEAI) confirmed yesterday that grants available under a three-year “deep retrofit” pilot programme would only be given to projects which have already...The cut in funding for retrofitting homes to make them more energy efficient is a “slap in the...The cut in funding for retrofitting homes to make them more energy efficient is a “slap in the...

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Cause of girl’s death in jungle still unknown

A post-mortem examination on the body of a teenager found in Malaysia will continue today as mystery continues to...A post-mortem examination on the body of a teenager found in Malaysia will continue today as mystery continues to surround her death. Nóra Quoirin, 15, disappeared on August 4 and her body was discovered on Tuesday beside a small stream about 2.5 kilometres from the jungle resort of Dusun, where she had been on...A post-mortem examination on the body of a teenager found in Malaysia will continue today as mystery continues to surround her...

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No-deal Brexit unconstitutional, campaigner tells court

A Northern Irish victims’ campaigner is mounting a legal challenge in an attempt to prevent Boris Johnson from suspending the British parliament to force through a no-deal Brexit. Raymond McCord issued proceedings at the High...A Northern Irish victims’ campaigner is mounting a legal challenge in an attempt to prevent Boris Johnson from suspending the British parliament to force through a no-deal Brexit. Raymond McCord issued proceedings at the High...A Northern Irish victims’ campaigner is mounting a legal challenge in an attempt to prevent Boris Johnson from...

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Facebook investigated over use of private recordings

Ireland’s data protection watchdog is investigating Facebook for providing private audio recordings of its users to outside contractors. Facebook had been paying the contractors to transcribe clips of audio from its users on...Ireland’s data protection watchdog is investigating Facebook for providing private audio recordings of its users to outside contractors. Facebook had been paying the contractors to transcribe clips of audio from its users on...Ireland’s data protection watchdog is investigating Facebook for providing private audio recordings of its users to...

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