Consumer rights
Wedding planners investigated after leaving couples high and dry in Cook Islands
An Australian couple who paid almost $10,000 for their wedding said their experience was "atrocious".
- by Brittany Keogh
Latest
Consumer rights
Tradies believe they are owed 'thousands' for work on unfinished Mener Group home builds
“[It's] a lot of money to us, we're a single income family, we have four children. It's a lot of money for anyone.”
- by Hannah Barry and Daile Cross
WA drivers stung as petrol stations overcharge for fuel
Perth motorists may have been overcharged for petrol at four WA petrol stations, Consumer Protection WA has warned.
- by staff writers
Travel
Hotel booking company leaves honeymooners high and dry
Rochelle and Ben turned up to the hotel ecstatic to start their honeymoon, only to find out the company they booked the room through had cancelled it hours earlier.
- by Rachel Clun
Exclusive
Healthcare
Marc was told he needed $1200 dental fillings. Suspicious, he did an experiment
How can one set of teeth elicit two astronomically different treatment plans and prices?
- by Esther Han
Property development
Deborah was in the middle of building her 'forever after' home when two cracks appeared
Ms Camilleri said all the drawings, permits and approvals had been done and work was well under way when it came time for her “milestone moment” of laying the foundation slab at the site.
- by Hannah Barry
ACCC
Got slow NBN? Ask for a refund, consumer watchdog says
The ACCC has urged 94,000 NBN customers to see if they are eligible for a refund for slow speeds.
- by Rachel Clun
Opinion
Opinion
Help! I'm drowning in trivial life admin
With the advent of call centres and automated computing systems, mistakes have become common, and we're the ones who have to waste our time chasing them up.
- by Chloe Booker
Be careful of post-holiday gym memberships, Fair Trading warns
Don't rush into signing up for a long-term commitment, NSW Minister warns.
- by Rachel Clun
Retail
The Christmas toys you won't want under your tree
A Peppa Pig chainsaw is among the toys NSW Fair Trading has issued a warning about this Christmas.
- by Matt Bungard
Baby
Baby powder asbestos revelations open door for Australian lawsuits
Revelations that international pharmaceutical company Johnson & Johnson knew for decades that asbestos lurked in its baby powder has opened the door for local law firms to take on the giant for Australian victims that may have been exposed to the toxic powder.
- by David Estcourt