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Energy
Power bills could drop by a third under a regulated electricity price
A new study shows a national regulated power price could save households up to $440 off annual power bills but the energy market rule maker says it would more likely drive up electricity prices.
- by Cole Latimer
Latest
Investigation
Disability
Penny-pinching, raking in huge fees: public trustees under scrutiny
The case of Steven Colley is only too familiar for thousands of people who are, or whose loved ones are, under financial management orders.
- by Caitlin Fitzsimmons
Australian Human Rights Commission
'Progress is incredibly slow': Australia lagging on disability rights
The current system of guardianship is "butchering a number of human rights" and it's taking too long to reform the system, the Disability Discrimination Commissioner says.
- by Caitlin Fitzsimmons
Courts
Toy seller fined $415,000 for selling dangerous musical candles
A children’s toy retailer who sold candles which played Happy Birthday before bursting into flames and melting has been fined $415,000 by the Federal Court.
- by David Estcourt
Energy
Energy companies launch industry charter to win back consumers' trust
Nearly 20 energy companies have vowed to lift accountability and restore Australians' trust in the electricity sector with a plan to improve industry behaviour.
- by Cole Latimer
Opinion
At first I was irate. Then the red-light fine changed something in me
If every indiscretion resulted in a penalty, many of us would be bankrupt.
- by Meredith Williams
Scams
Netflix customers urged to be vigilant as 'high quality' email scam circulates
It appears to be a legitimate email from Netflix, but closer inspection reveals it to be a credit card phishing scam.
- by Jenny Noyes
Phones
Is voicemail dead? Experts say yes
Aussie telcos say voicemail is still an important part of daily life but experts say it's on the way out with text-based communication forging the way.
- by Charlotte Grieve
Media & marketing
What Vegemite's branding says about Australian culture
From children dressed as soldiers to high-end dining and grand slam tennis, Vegemite is spreading its wings in a bid to retain a spot at the (kitchen) table.
- by Charlotte Grieve
Shopping
Big business is tracking your spending habits as the mercury climbs
Retailers and businesses are noticing a difference in consumer spending when it rains, hails or shines too much.
- by Sumeyya Ilanbey
Consumer rights
Got slow NBN? Ask for a refund, consumer watchdog says
The ACCC has urged 94,000 NBN customers to see if they are eligible for a refund for slow speeds.
- by Rachel Clun