Josepha 10:21 pm on March 29, 2019
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Weekly Digest | Week 13

For all teams, maintainers, and contributors: Daylight Saving season is upon us. Many teams adjust timing of meetings based on the EU dates and you can, too! You can learn more about each of these teams at make.wordpress.org.

From the Development Teams

From the Design Teams

From the Programs Teams

From the Operations Teams

Open Calls

  • Design
  • Testing
  • Development
    • More WordPress Core e2e tests are needed, so if you can write some please lend a hand!
    • Call for Review on #46199 from any REST API developers.
    • The section block PR is open for feedback

Noteworthy Dates

Did I missed something? Is some additional context needed? Leave me a note in the comments!

#weekly-digest

#weekly-digest

Tammie Lister 9:23 pm on March 29, 2019
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Design Team Update – March 29th

The weekly meeting changes from next week by an hour and now will be Wednesday at 18:00 UTC in #design on Slack. The team continues to also run triage sessions on Monday at 16:30 UTC, a second triage session is starting on Tuesday at 16:00 UTC focusing on Gutenberg.

A highlight from the last fortnight:

#design

Marius L. J. 5:52 pm on March 28, 2019
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March 28th Support Team Meeting Summary

On the subject of badges, we are still collecting names for them, as noted in last weeks summary we will be collecting them throughout the week for t his round of appointments.

WordPress 5.2-beta1 has been released. It includes the Site Health component which users may have questions about. We should aim to provide some common answers to potential questions users may have about this and the tests it runs.

The Health Check plugin will remain, as it still holds various tools which are not an ideal suit for core (at this time, or in general), and also as a way to improve on the site health flow before core patches can be based off plugin experiences.

Checking in with international liaisons

Our representatives from the Russian, Swedish, Spanish, Dutch, Italian, Greek and Urdu communities took part in this weeks chat.

As always, if you are a member of a non-English speaking part of our community, we would love to hear from you in our weekly meetings. It’s a great way to share experiences and to help each other with difficult tasks and complex situations.

Our Spanish friends noticed that a lot of topics suddenly lost their Resolved status, they’ve made a meta ticket for tracking and investigating.

Our Russian community shared some gripes they’ve had with certain hosting partners and how they run things. We had some good discussions on ways to approach this to best benefit the users, which they’ll look at further at their local meetings.

Open floor

The Stack Exchange (a more developer oriented support platform) is about to start their moderator election period, so if you’re a fan of the platform, and would like ot help them out, you can find more details at https://wordpress.meta.stackexchange.com/q/4562/7355.

Read the meeting transcript in the Slack archives. (A Slack account is required)

#support

Marius L. J. 9:38 pm on March 26, 2019
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March 21st Support Team Meeting Summary

We had a relatively quiet gathering this week, looking towards the next WordPress release.

We will be going through and assigning Support Contributor and Support Team badges this coming week, so if you’re a representative for a part of our wonderful and widespread support community, please feel free to reach out to @clorith and he will help you facilitate things if you’re ready for the various badges (or if you don’t know and would like more details).

This is a recurring process, so don’t worry if you’re not ready, or just missed the time slow, this time around. We’ll be doing this again!

Checking in with international liaisons

We had members of the Portuguese, Hindi, Italian, Russian, Swedish, Serbian, Greek, Dutch, Indian and Angolan communities present during this weeks chat.

A new community in Angolia was launched recently over at https://pt-ao.wordpress.org/support

It was a wonderfully diverse gathering, and we would love to have more of you join us, so if you are from any non-English speaking communities, please consider joining us for the weekly meeting to let us know how things are going, share your experiences, we’ll share ours. And perhaps there’s something we can help each other with to help grow.

Open floor

@matteospi shared how he is working on a community-driven course/event at his local High School in Italy, which sounds like an exciting project!

If you’re looking to do similar things, the Training Team has a few resources available.

Read the meeting transcript in the Slack archives. (A Slack account is required)

#support

elibud 4:25 pm on March 26, 2019
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Mobile Team Update – March 26th

WordPress iOS and Android version 12.1 will be available for testing later today. Sign up here to join the beta program on iOS or follow this link on your Android device, tap on Become a beta tester.

Highlights for the last two weeks:

  • Block Editor: We continued working on bug fixes after a smooth soft launch.
  • Post Filter improvements in Android continues.
  • Offline Support: iOS offline messages were migrated from Alerts to Notices.
  • Infrastructure: We continued working on end-to-end tests on Android and iOS.
  • Marketing: More progress on the https://wordpress.org/mobile/ redesign.

#mobile

Jose Castaneda 4:49 pm on March 25, 2019
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Theme Review update for March 25, 2019

Currently

  • 47 new tickets are waiting for review.
    • 0 tickets are older than 4 weeks
    • 7 tickets are older than 2 weeks
    • 22 tickets are older than 1 week
    • 40 tickets are older than 3 days
  • 76 tickets are assigned.
    • 52 tickets are older than 4 weeks
    • 68 tickets are older than 2 weeks
    • 71 tickets are older than 1 week
    • 71 tickets are older than 3 days
  • 34 are approved but are waiting to be made live.

In the past 7 days

  • 277 tickets were opened
  • 278 tickets were closed:
    • 239 tickets were made live.
      • 28 new Themes were made live.
      • 211 Theme updates were made live.
      • 16 more were approved but are waiting to be made live.
    • 35 tickets were not-approved.
    • 4 tickets were closed-newer-version-uploaded.

#themes, #trt

Ipstenu (Mika Epstein) 4:39 pm on March 25, 2019
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Plugin Review Team Status: 25 March 2019

On Tuesday last week, we moved from SupportPress to Help Scout for Plugin emails. This gives us more granular control over messages, auto-replies, and processing.

The report from Help Scout does not include the ~400 spam messages. I’ve included SupportPress stats one final time.

Plugin Status Change Stats

  • Plugins requested : 171
  • Plugins rejected : 6
  • Plugins closed : 40
  • Plugins approved : 101

Plugin Queue Stats (current)

  • Plugins in the queue (new and pending) : 611
  • → (older than 7 days ago): 542
  • → (2019-03-18 – 2019-03-25) : 55
  • → (new; not processed or replied to yet) : 16
  • → (pending; replied to) : 595

Help Scout Status

  • Total Conversations: 161
  • New Conversations: 161
  • Open Conversations: 21
  • Messages Received: 203
  • Users: 141
  • Average Conversations per Day: 20
  • Busiest Day: Thursday

SupportPress Queue Stats

  • Total open tickets : 215
  • → (with no activity in last 7 days) : 1
  • Within defined 7 day time window:
    • Total : 283
    • Closed : 166
    • Open : 117

#plugins

Jose Castaneda 6:06 pm on March 18, 2019
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Theme Review update for March 18, 2019

Currently

  • 70 new tickets are waiting for review.
    • 8 tickets are older than 4 weeks
    • 34 tickets are older than 2 weeks
    • 47 tickets are older than 1 week
    • 61 tickets are older than 3 days
  • 60 tickets are assigned.
    • 54 tickets are older than 4 weeks
    • 58 tickets are older than 2 weeks
    • 58 tickets are older than 1 week
    • 59 tickets are older than 3 days
  • 22 are approved but are waiting to be made live.

In the past 7 days

  • 300 tickets were opened
  • 307 tickets were closed:
    • 257 tickets were made live.
      • 27 new Themes were made live.
      • 230 Theme updates were made live.
      • 13 more were approved but are waiting to be made live.
    • 47 tickets were not-approved.
    • 3 tickets were closed-newer-version-uploaded.

#themes, #trt

Ipstenu (Mika Epstein) 5:42 pm on March 18, 2019
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Plugin Review Team Status – 18 March 2019

Plugin Status Change Stats

  • Plugins requested : 176
  • Plugins rejected : 9
  • Plugins closed : 25
  • Plugins approved : 105

Plugin Queue Stats (current)

  • Plugins in the queue (new and pending) : 591
  • → (older than 7 days ago) : 527
  • → (2019-03-11 – 2019-03-18) : 44
  • → (new; not processed or replied to yet) : 17
  • → (pending; replied to) : 574

SupportPress Queue Stats

  • Total open tickets : 8
  • → (with no activity in last 7 days) : 1
  • Within defined 7 day time window:
    • Total : 328
    • Closed : 324
    • Open : 4

#plugins

Tammie Lister 4:35 pm on March 15, 2019
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Design Team Update – March 15th

Weekly meetings continue every Wednesday at 19:00 UTC in #design on Slack, our daylight saving time changes the beginning of April. The team continues to also run triage sessions 17:30 UTC.

Some highlights from the last fortnight:

#design