Our support team are on hand 24/6 to answer any questions
Our support team will always leave you smiling
We pride ourselves on providing the very best learning and development experience of any software system in the world – here are some of the people behind it.
Considering JobAdder? Our exceptional support sets us apart
Enjoy free, unlimited support via phone, email and LiveChat.
Software is only as good as the people behind it! We proudly offer 24/6 free, happy and unlimited support to our clients globally. Whether you need support on a Tuesday night or Saturday morning, we’re here for you!
How our numbers stack up
99%
Satisfaction Rate
20 Mins
First reply time
2 Mins
Max. chat wait time
75%
Issues resolved in the first touch
One touch resolution
Our customer service team has a single goal: to resolve your issue on the first touch.
We empower our people to take ownership of a problem and to do whatever it takes to resolve issues as quickly as possible. That means you won’t get passed around to multiple team members or feel like your support ticket has disappeared into a black hole. Our average time to full resolution is 4 hours.