Twitter SupportVerified account

@TwitterSupport

Your official source for Twitter Support. We're available 24/7 via Direct Message to answer account questions. Follow us for tips, tricks, and announcements.

Twitter HQ
help.twitter.com
Joined December 2008
Born March 21
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  1. 4 hours ago

    You can turn your Tweet location on or off at any time. Familiarize yourself with location settings before opting in!

    50 replies 50 retweets 150 likes
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  2. Nov 10

    We experienced an issue that prevented videos from playing on Twitter. The issue should now be resolved but let us know if you’re still having any issues playing videos.

    292 replies 282 retweets 1,168 likes
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  3. Nov 5

    Got a few minutes? We recommend enabling login verification to add another layer of protection to your Twitter account. It's really easy, and we promise it won't take long. 🔐 

    270 replies 135 retweets 390 likes
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  4. Oct 31

    Breaking news? Live event? We’re testing a new way to keep up with real time Tweets on iOS. Tap ✨ and you’ll see only latest Tweets in your timeline. If you are away for a while, we’ll help you catch up by showing the top Tweets first. Thoughts?

    252 replies 130 retweets 353 likes
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  5. Retweeted
    Oct 31

    Activity that attempts to manipulate or disrupt Twitter’s service is not allowed. We remove this when we see it. You can now specify what type of spam you're seeing when you report, including fake accounts.

    1,787 replies 3,660 retweets 15,055 likes
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  6. Oct 31

    We've got a shiny, new compose button to unveil on Twitter for iOS! Easier than ever to use, the floating icon is prominently displayed and perfect for one-handed scrolling and Tweet composing. Pro tip: Press and hold the icon to access your drafts, photos, and the GIF gallery.

    542 replies 202 retweets 640 likes
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  7. Oct 30

    A quick clarification for those of you reading our release notes: now, through the iOS share extension, you can Tweet up to 4 photos, 1 video, 1 link *or* text from other apps. You could already do this from our app, but now you can do it from other apps too.

    142 replies 160 retweets 582 likes
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  8. Oct 29

    Cut down the noise in your timeline and Notifications tab. Mute words, phrases, hashtags, emojis, and more. 🔇

    151 replies 90 retweets 354 likes
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  9. Oct 24

    Have a set of go-to GIFs you love to use? We’re making it easy for you to Tweet those reactions! Now on Twitter for iOS and Android: once you use a GIF, it’ll be available in the “Frequently used” tile at the very top of the GIF search tab for easy future access.

    201 replies 146 retweets 581 likes
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  10. Oct 23

    Have a story you want to tell through a Moment? It's still possible! Head over to on desktop to create and share your Moments with the 🌎!

    151 replies 66 retweets 275 likes
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  11. Retweeted
    Oct 17

    You don’t want to see a Tweet you’ve reported, but you do want to know we’ve done something about it. And all those Tweets that break our rules? You should know we’ve done something about them too. Here’s what these Tweets will look like now.

    3,823 replies 6,044 retweets 34,509 likes
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  12. Oct 17

    Available in 45+ countries, Twitter Lite makes Twitter more accessible and data-friendly. Twitter Lite loads quickly on unreliable networks, minimizes data usage, and takes up less space. Download the app in the Google Play Store. 👇

    161 replies 97 retweets 326 likes
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  13. Oct 16

    You know those red bubbles that appear when you get notifications? Usually, you wouldn’t see this in numbers and code, but that’s how we talk to your phone so you get those notifications. It's fixed, we're good.

    We’re seeing this issue too. On it.
    Show this thread
    304 replies 1,926 retweets 3,535 likes
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  14. Retweeted
    Oct 15

    Introducing chat moderators! 📣 We’re rolling out new tools to give you more control over the conversation in your broadcasts, so you can focus on what you do best: creating great live videos.

    40 replies 95 retweets 242 likes
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  15. Oct 12

    Cut down the noise in your timeline and Notifications tab. Mute words, phrases, hashtags, emojis, and more. 🔇

    186 replies 148 retweets 415 likes
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  16. Oct 9

    Have a story you want to tell through a Moment? It's still possible! Head over to on desktop to create and share your Moments with the 🌎!

    133 replies 115 retweets 333 likes
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  17. Oct 9

    On October 23, we’re removing the ability to create Moments on the Twitter for iOS or Android apps. When features aren't used as often, we’ll remove them, so we can focus on building other products you’ll love.

    697 replies 854 retweets 1,766 likes
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  18. Oct 5

    Keep your account secure by using a strong password and turning on login verification. 👇

    199 replies 120 retweets 364 likes
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  19. Oct 4

    Direct Messages are all about starting a private conversation, whether it’s one-on-one or with a group. Anyone can add people into a group, and now the creator has the ability to remove members from the group 😎  Learn more

    155 replies 156 retweets 460 likes
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  20. Oct 3

    Reduce your data usage with data saver mode on Twitter for iOS and Android.📱 When turned on, images will load in lower quality, and videos won't autoplay. When you want to view images in higher quality, tap the more icon and select "Load High Quality".

    118 replies 155 retweets 474 likes
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