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Kenya Revenue
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KRACorporate
Nairobi, Kenya
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Got a question? ask us @KRACare open Monday to Friday 6am-10pm,Saturday 9am- 4pm, Sunday 9am-1pm.
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1,836
Tweets
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336
Following
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7,146
Followers
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KRA Care
@KRACare
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Dec 22 |
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Our 2018 journey has been worthwhile through your invaluable contribution. We are excited to continuously improve our services just for you in our 2019 journey. Remember without you our 2019 is already boring. Enjoy festivities.
#MerryChristmas #HappyNewyear pic.twitter.com/vha91cCOar
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Kenya Revenue
@KRACorporate
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Dec 19 |
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Our Citizens' Service Delivery Charter is to guide our staff in the provision of high quality services to our customers. Click here kra.go.ke/images/documen… to read more on your rights, what is expected of you and what is expected of us. pic.twitter.com/MSEUgck3SH
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Kenya Revenue
@KRACorporate
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Dec 19 |
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If you are still dissatisfied please write to the Office of the Ombudsman: E-Mail: complain@ombudsman.go.ke | Postal Address:- P.O Box 48240-00100 Nairobi.
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Kenya Revenue
@KRACorporate
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Dec 19 |
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If you are still dissatisfied, please write to The Commissioner General: E-mail: cg@kra.go.ke, Postal Address: P.O Box 48240-00100 Nairobi.
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Kenya Revenue
@KRACorporate
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Dec 19 |
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Any service that does not live up to the above standards should be reported to Complaints Information Centre: E-Mail cic@kra.go.ke | Hotline: 020 281 7700, 020 281 7800.
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Kenya Revenue
@KRACorporate
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Dec 19 |
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Complaints can be lodged to KRA through the following modes:
In person: Times Tower Building, Nearest Regional Office, Tax Service Office or Huduma Centre. | E-mail address:- callcentre@kra.go.ke | Phone:- 020 4 999 999, 0711 099 999.
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Kenya Revenue
@KRACorporate
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Dec 19 |
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KRA values and welcomes your feedback either in the form of complaint or query as a way of improving our service delivery.
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Kenya Revenue
@KRACorporate
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Dec 19 |
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Information can be obtained from KRA Head Office, Times Tower Building, the nearest Regional Office, Tax Service Office or Huduma Centre | Phone:- 020-4 999 999; 0711 - 099 999 | E-mail address:- callcentre@kra.go.ke | Website:- kra.go.ke | KRA social media pages.
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Kenya Revenue
@KRACorporate
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Dec 19 |
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Did you know that you are entitled to complete, timely and accurate information on your acts and obligations based on the various acts administered by KRA?
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Kenya Revenue
@KRACorporate
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Dec 19 |
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The charter encompasses citizen service delivery, complaints and access to information.
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Kenya Revenue
@KRACorporate
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Dec 19 |
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Have you interacted with the KRA service charter? The KRA service charter is a written policy document that communicates KRA’s commitment to make tax compliance a delightful and convenient experience for all taxpayers. Link to the charter here kra.go.ke/images/documen…
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Kenya Revenue
@KRACorporate
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Dec 18 |
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KNCCI Mombasa
@KncciMombasa
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Dec 16 |
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Congratulations @KRACorporate @KRACare for wining the Award of the Business Enabler of the year @MombasaAwards pic.twitter.com/k0Nn0JdyEf
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Louise Tegnér
@TegnerLouise
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Dec 13 |
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"We want to be seen as a friendly, approachable and accessible tax administrator," says Grace Wandera, Deputy Commissioner of Marketing & Communication, Kenya Revenue Authority (KRA). bit.ly/2PAavrr @Oracle_Africa @KRACorporate @OracleCX bit.ly/2zWunQN
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Oracle Consulting
@OracleConsult
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Dec 13 |
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"We want to be seen as a friendly, approachable and accessible tax administrator," says Grace Wandera, Deputy Commissioner of Marketing & Communication, Kenya Revenue Authority (KRA). bit.ly/2PAavrr @Oracle_Africa @KRACorporate @OracleCX pic.twitter.com/r1w6cFhZ2J
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Kenya Revenue
@KRACorporate
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Dec 12 |
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It was a pleasure hosting #45thEastAfricaCGsMeet we deliberated on critical revenue administration issues within the region; including valuation, ICT in tax administration, ADR mechanisms, integrity, and knowledge management. @URAuganda @TRATanzania @rrainfo @OBR_BI twitter.com/CG_KRA/status/…
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Erik Kendel
@KendelErik
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Dec 12 |
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Kenya Revenue
@KRACorporate
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Dec 12 |
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@grace_wandera Deputy Commissioner of Marketing & Communication, speaks about how Kenya Revenue Authority is striving to drive customer centricity and improve voluntary tax compliance with Oracle CX.
youtu.be/bxxZeTz0DyU @oracleafrica @Oracle @OracleConsult
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K L Safari, MKIM 🇰🇪
@SafariKevin
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Dec 11 |
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KRA Care
@KRACare
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Dec 11 |
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Today marks our nation’s 55th Independence Day and we therefore wish you all a #HappyJamhuriDay2018 pic.twitter.com/mIad7VjU1A
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