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@TwitterSupport

Your official source for Twitter Support. We're available 24/7 via Direct Message to answer account questions. Follow us for tips, tricks, and announcements.

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Joined December 2008
Born on March 21

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  1. Oct 5

    Keep your account secure by using a strong password and turning on login verification. 👇

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  2. Oct 4

    Direct Messages are all about starting a private conversation, whether it’s one-on-one or with a group. Anyone can add people into a group, and now the creator has the ability to remove members from the group 😎  Learn more

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  3. Oct 3

    Reduce your data usage with data saver mode on Twitter for iOS and Android.📱 When turned on, images will load in lower quality, and videos won't autoplay. When you want to view images in higher quality, tap the more icon and select "Load High Quality".

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  4. Oct 1

    Enable night mode for easy reading while you’re up reading those late night Tweets. 🌙 👀 Tap your profile photo in the top left corner to access the dash menu, then tap the slider next to night mode for easier viewing!

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  5. Want to play a video in a Tweet but can't use data? Bookmarks lets you save Tweets for when you’re on WiFi, or when it’s more convenient. Tap the share button and select “Add Tweet to Bookmarks” to save. Tap on your profile photo in the top left corner to access your Bookmarks.

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  6. For those who received notifications today, this only involves potential interactions or Direct Messages you have have had with companies using Twitter for things like customer service. Your other DMs are not involved at all.

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  8. We haven’t found an instance where data was sent to the incorrect party. But we can’t conclusively confirm it didn’t happen, so we’re telling potentially impacted people about the bug. If you were potentially involved, we’ll contact you today. We’re sorry that this happened.

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  9. Developers use our APIs to create tools, like customer service support, or apps to better understand public conversations. We found and fixed a bug that affected less than 1% of people on Twitter in an API that may have shared certain account interactions.

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  10. Retweeted
    Sep 19

    It's SO annoying when you're watching a video full size but have to tap out to reply. Oh wait, we fixed that. 👇

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  11. We want you to have control over what you see in your timeline. Soon, you’ll have even more control with the option to provide additional feedback on Tweets when you have the "Show the best Tweets first" setting turned on.

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  12. 6/ Our plan is to eventually replace this setting when the easier-to-access switch described above is available. We’ll keep you updated and are listening to your feedback – let us know what you think!

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  13. 5/ Meanwhile, today we updated the “Show the best Tweets first” setting. When off, you’ll only see Tweets from people you follow in reverse chronological order. Previously when turned off, you’d also see “In case you missed it” and recommended Tweets from people you don’t follow.

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  14. 4/ So, we’re working on providing you with an easily accessible way to switch between a timeline of Tweets that are most relevant for you and a timeline of the latest Tweets. You’ll see us test this in the coming weeks.

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  15. 3/ Our goal with the timeline is to balance showing you the most recent Tweets with the best Tweets you’re likely to care about, but we don’t always get this balance right.

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  16. 2/ We’ve learned that when showing the best Tweets first, people find Twitter more relevant and useful. However, we've heard feedback from people who at times prefer to see the most recent Tweets.

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  17. 1/ We’re working on new ways to give you more control over your timeline. But first, some context: Twitter helps you see what’s happening by showing the best Tweets for you based on your interactions.

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  18. Reduce your data usage with Twitter Lite. Simply open the app, tap your profile photo to access the dash menu, and tap the toggle next to data saver.📱 With this option, images will be presented as a preview, and large images will only be loaded when you want.

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  19. Sep 7

    Be cautious when clicking links in Direct Messages. Make sure to report the message if you sense unusual behavior or are redirected to enter your Twitter password. 1⃣ Tap the information icon. 2⃣ Select Report. 3⃣ Confirm your choice.

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  20. A friendly reminder, Twitter only provides support on the Help Center or , and will only send you emails from .com. Our support team will never ask for your password or for login verification codes to confirm your identity or secure your account. 🛡️

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