Insurers could face criminal charges
The royal commission has heard a host of insurers have systematically broken laws, many of them carrying criminal penalties, in an explosive final day of hearings on the insurance industry.
Hayne a risk insurers can't dodge
Insurance companies have a duty to act in the utmost good faith - but there is no penalty if they don't. That may have to change with the industry left running for cover after two weeks of the royal commission.
'Life insurance on a life that's...dead?'
"How do you deduct a premium for life insurance on a life that's...dead?" Commissioner Hayne asked about AMP, in what was the best line on the final day of the insurance hearings. Here is how the day unfolded.
Insurers dodge sanctions on breaches
The power of the Insurance Council of Australia, and the limits of those powers, was on all full display as chief executive Rob Whelan took to the royal commission's witness box on Friday.
Ten questions that could save your life (insurance)
The Hayne royal commission has exposed egregious practices across the life insurance industry, its regulation and codes of conduct that lack bite and accountability.
Insurers to face tougher laws
Josh Frydenberg has vowed to press ahead with tougher new laws on the insurers, in the wake of damning findings into general and life insure...
Suncorp says Hayne inquiry 'uncomfortable' but welcome
Suncorp chairman Ziggy Switkowski said the royal commission would be a good opportunity to improve the treatment of financial services custo...
Labor urges insurance crackdown
Labor is pressuring Treasurer Josh Frydenberg to explain why the government has failed to give ASIC power to regulate insurance claims.
Suncorp meets 'human face' of its failure
Almost four years on from a storm in the Hunter Valley, one Suncorp customer remains in temporary accommodation. But other than a royal comm...
Suncorp's shortchanging strategy exposed
Suncorp tried to settle a $700,000 claim for $30,000 and underquoted policyholders by using builders' quotes that included a five per cent d...
