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Banking royal commission

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Not-so lucky you're with AAMI: Suncorp's bushfire shame

Not-so lucky you're with AAMI: Suncorp's bushfire shame

For many AAMI customers who lost their homes in the 2015 Christmas Day Wye River bush fires their "complete replacement" policies did not replace much.

  • by Sarah Danckert

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Pregnant Sacha and kids forced out of home after insurer's 18-month delay

Pregnant Sacha and kids forced out of home after insurer's 18-month delay

It took insurer Youi 18 months to repair the roof of heavily pregnant Broken Hill resident Sacha Murphy after a hail storm, forcing her to live in a caravan.

  • by Sarah Danckert & Clancy Yeates
Customer suffering, scandals to slash bonuses in NAB's new pay system
National Australia Bank

Customer suffering, scandals to slash bonuses in NAB's new pay system

Executives who oversee bad corporate behaviour may receive no bonus at all under a revamp of National Australia Bank's pay system.

  • by Mathew Dunckley
IAG's Swann delayed reforms to protect market share
IAG

IAG's Swann delayed reforms to protect market share

IAG's offshot Swann delayed reforming problematic sales practices, which led to consumers buying dud cover, because it did not want to lose market share.

  • by Clancy Yeates & Ruth Williams
'Cascade crap to others': how Allianz staff approached compliance

'Cascade crap to others': how Allianz staff approached compliance

Allianz's processes for ensuring its website content complied with the law were "deficient", the royal commission heard on Tuesday.

  • by Clancy Yeates & Ruth Williams
ASIC deputy resigns just months into extended contract

ASIC deputy resigns just months into extended contract

Peter Kell has departed the corporate watchdog amid criticism of the regulator at the royal commission and from the government.

  • by Mathew Dunckley, Eryk Bagshaw & Ruth Williams
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Even the optimists are bracing for aged care carnage
Opinion
Opinion

Even the optimists are bracing for aged care carnage

When it comes to scandals, investors have adopted an approach of sell first and ask questions later.

  • by Elizabeth Knight
Allianz admits to misleading 2 million people over travel insurance

Allianz admits to misleading 2 million people over travel insurance

Millions of customers bought travel insurance from Allianz during a two-and-a-half year period in which it knowingly included included incorrect statements on its website.

  • by Clancy Yeates
Dover and its famously collapsing boss sued by ASIC
Financial planning

Dover and its famously collapsing boss sued by ASIC

The action follows Dover shutting up shop in June after its train-wreck royal commission appearance.

  • by Sarah Danckert
AMP charged thousands of dead people insurance premiums
Life insurance

AMP charged thousands of dead people insurance premiums

AMP has failed to refund nearly $1 million in life insurance premiums it charged to thousands of its superannuation members it knew were dead, the banking royal commission has heard.

  • by Sarah Danckert
'Successes and failures': Hagger leaves NAB in executive shake-up
National Australia Bank

'Successes and failures': Hagger leaves NAB in executive shake-up

Long-serving executive Andrew Hagger says he takes "accountability" for the things that occurred on his watch.

  • by Clancy Yeates