Welcome to Twitter’s GDPR Hub

The General Data Protection Regulation (GDPR) will come into effect on May 25th, 2018. The GDPR builds upon and modernizes existing EU Data Protection and Privacy rules and will replace them with one single set of rules which govern how personal information is collected and processed. It also specifically addresses the export of personal data of EU citizens outside the EU, and sets clear guidelines for companies who operate between the EU and other global markets with different legal structures and approaches to data transfer and its commercial use.

Are you a Twitter for Business client?
Read our Q&A, which includes more granular details on the GDPR and advice for EU advertisers. You can also find our Data Processing Agreement (DPA) by going to this page.

Protecting and defending user privacy is at the heart of our work. From protecting user anonymity, to offering meaningful privacy and security controls, and our overall commitment to transparency, these are foundational principles and built into the core DNA of our company. We also partner with civil society, we stand up to governments and we continue to evolve our efforts around documenting our work.

In preparing for GDPR, we formed a cross-functional team, made up of senior team members from across Twitter to make sure we are not only working towards GDPR compliance as an end in itself, but in a way that evolves our principles and overarching mission as a company.

While our teams have been working on this behind the scenes, as the implementation date for the GDPR approaches, we will be making updates across our core product, policy, and operations. Our goal, as ever, is to meet our commitments to our users and to provide an industry-leading level of transparency and user control.

Product:
For EU users, our product will be updated to meet the requirements of the GDPR. We will create a bespoke experience that offers increased transparency around what we do with your data and how it is stored by Twitter.

Policy:
Our privacy policy will be updated in line with the GDPR to include changes around data portability, the overarching terms of access for EU users, and data anonymity requirements. We will ensure your privacy continues to be protected.

Transparency:
In line with our ongoing commitment to transparency, we want this process to be clear for our users. To that end, we will keep you updated including through in-product prompts, updated blog content, and ensuring our public-facing materials are digestible and fit-for-purpose.