SUPPORT CENTER
Frequently Asked Questions (Now, With Answers!)
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The Basics
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29
What is DistroKid?
Is DistroKid Secure?
How Much Does It Cost?
Who Owns My Music?
How Is DistroKid Better Than TuneCore?
Album Setup // Uploading Music
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50
How Long Does It Take for My Album to Be Available in Stores?
What Stores Will My Music Appear In?
Can I Add A Featured Artist to My Track?
Can I Upload Cover Songs?
My Music Contains Sampling from Other Songs. Is That Okay?
Making Edits
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12
Can I Change an Release Once It's Uploaded?
How Do I Delete a Release from Stores?
How Do I Delete a Song from One of My Albums?
Can I Add Tracks to an Existing Album?
Can I Add Previously Uploaded Music to New Stores You Recently Launched?
Store Specific
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17
How Can I Get a Verified Spotify Artist Profile?
Can You Send My Music to Pandora?
I Don't See Shazam Listed Under Stores Available?
My Music Is Showing on Another Artist's Page.
Non-Latin Characters Look Like Question Marks ("??????") in Amazon
Getting Paid
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20
How Much of My Sales Does DistroKid Keep?
How and When Do I Get Paid?
Where Do I Enter My Payout Preferences So I Can Get Paid?
Does PayPal Charge a Fee When I Withdraw My Earnings?
Help! I Accidentally Specified the Wrong PayPal Address When Withdrawing Earnings from DistroKid
Account Admin
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9
I Forgot My Password. Now What?
How Do I Change My Email Address?
How Do I Change My Existing Password?
How Do I Change My Credit Card Info?
What's My Renewal Date?
Everything YouTube
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11
Audiam // YouTube FAQs
What is YouTube Music?
What is YouTube Money?
Music I've Uploaded for YouTube Music Is Showing Appearing in a YouTube Channel I Don't Recognize
Can I Add Extras (YouTube Money, Cover Song Licensing, Etc.) After I've Uploaded My Release?
Upgrades
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4
I Recently Signed Up, but Wanna Upgrade. Will I Have to Pay the Full Amount of the Next Plan to Upgrade?
If I Upgrade My DistroKid Account, Will It Affect My Previous Albums & Singles?
If I Outgrow My Plan, Can I Upgrade Again?
Can I Downgrade to a Lower DistroKid Plan?
ISRC // UPC
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6
Do I Need to Know What an ISRC or UPC Code Is?
Does DistroKid Provide ISRC Codes?
I Already Have UPC and ISRC Codes. Can I Use Them?
Do I Need to Provide UPC or ISRC Codes?
Can I Get My ISRC Codes Before I Upload My Music?
Saying Goodbye :(
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3
What Happens If I Stop Paying the Annual Fee?
If I Don't Renew My DistroKid Subscription, Will My Music Stay Live in Stores?
How Do I Cancel My DistroKid Account?
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