Twitter SupportVerified account

@TwitterSupport

Your official source for Twitter Support. Follow us for tips, tricks, and announcements.

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help.twitter.com
Joined December 2008
Born on March 21
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  1. Pinned Tweet
    Jun 12

    There have been questions and concerns about accounts being locked because of age restrictions. We wanted to let you know what happened here, and what we’re doing about it. 1/6

    1,728 replies 1,319 retweets 2,925 likes
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  2. Jun 12

    We apologize for the confusion and the inconvenience, and will continue to work to serve you better. 6/6

    1,712 replies 401 retweets 1,560 likes
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  3. Jun 12

    In the meantime, we’re reaching out to people impacted with options to unlock their account and continue to use Twitter. Instructions from us will come during the coming week. 5/6

    526 replies 435 retweets 1,360 likes
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  4. Jun 12

    Our rules don’t allow anyone under 13 to Tweet or create a Twitter account so we’re working on a technical solution to delete those Tweets, and allow the impacted account holders to continue on Twitter. 4/6

    168 replies 368 retweets 1,095 likes
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  5. Jun 12

    These accounts were automatically locked, and we created additional confusion by sending messages to people saying that they’re still under 13 (when many are now older) and need to close their accounts. 3/6

    94 replies 339 retweets 950 likes
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  6. Jun 12

    We recently made product changes tied to new privacy laws (GDPR) and became aware of accounts that were set up by people when they were younger than 13. We didn’t expect this. 2/6

    78 replies 346 retweets 920 likes
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  7. Jun 8

    We are experiencing a higher than usual volume in reports coming in. If you’ve submitted a report to us, please know that we’ll get back to you as soon as we can. We appreciate your patience!

    1,019 replies 362 retweets 1,330 likes
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  8. Jun 7

    The issues some people may have had when viewing their complete follower and following lists, or following additional accounts is now resolved. Thanks for your patience!

    432 replies 143 retweets 507 likes
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  9. Jun 6

    There’s no party like an emoji party! 🥳🧁👩‍🦰🧨🥰 72 all new emoji are now available to use on —add them to your Tweets today!

    291 replies 267 retweets 720 likes
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  10. Jun 1

    If you’re experiencing issues viewing your complete follower and following lists, or following additional accounts, we’re aware of the problem and are working on a fix. We’re sorry for the inconvenience and will have an update for you soon!

    1,053 replies 775 retweets 1,790 likes
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  11. May 31

    As a reminder, starting tomorrow the former Twitter for Windows phone and desktop apps will no longer be supported. If you’re on Windows 7 or 8, please upgrade to the Windows 10 April update, or use Twitter in your browser. Download the new app today!

    271 replies 166 retweets 271 likes
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  12. May 24

    Updating your display name is another way to express yourself in 50 characters! Go ahead and add that emoji. 💅

    413 replies 187 retweets 640 likes
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  13. May 22

    On Thursday, May 24, Twitter for Roku, Twitter for Android TV and Twitter for Xbox will no longer be available. To get the full Twitter experience, visit on your device or desktop.

    158 replies 167 retweets 336 likes
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  14. May 16

    Control what kind of media you want to appear in your timeline by reviewing your privacy and safety settings.

    178 replies 115 retweets 342 likes
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  15. May 11

    Need a refresher on our Twitter lingo? Check out our glossary. 🤓

    92 replies 105 retweets 319 likes
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  16. May 7

    Create and share your own Moment with the 🌎 in just a few easy steps.

    67 replies 98 retweets 315 likes
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  17. May 3

    We recently found a bug that stored passwords unmasked in an internal log. We fixed the bug and have no indication of a breach or misuse by anyone. As a precaution, consider changing your password on all services where you’ve used this password.

    2,073 replies 29,120 retweets 19,242 likes
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  18. May 1

    Make sure to update Twitter for Windows for a better, faster, and improved experience. 👇

    Update the new Twitter for Windows app to receive: ✔️ Extended character limit to 280 characters ✔️ Explore tab to find topics relevant to your interests ✔️Ability to bookmark Tweets to be read later Learn more below and download the app:
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    120 replies 133 retweets 451 likes
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  19. Apr 25

    Enable push notifications for your favorite accounts and never miss a new Tweet or live video! May we suggest starting with ? 🙏

    118 replies 91 retweets 354 likes
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  20. Apr 20

    Earlier today, people were unable to send Tweets for about 30 minutes. We’ve resolved the internal issue and we’re sorry for the disruption.

    386 replies 613 retweets 1,552 likes
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