Money
Insurance
Advertisement
'I scratched my hire car and it cost me $2000'
Consumer expert Nicole Pedersen-McKinnon helps achieve a partial backdown by Thrifty.
- by Nicole Pedersen-McKinnon
Latest
Opinion
Health insurance
When my Dad needed surgery, he couldn't believe the bill
The cost of medical care in Australia is highly unpredictable and inconsistent.
- by Georgina Dent
Opinion
Disability
It is not welfare: addressing misconceptions of the NDIS
At last, people with disability have choice and control over their lives and can receive the reasonable and necessary supports they need.
- by Vicki Rundle
Analysis
Apps
Insurance customers crave a better digital experience
Buying insurance from a tech giant such as Amazon or Google could become the 21st century equivalent of buying it from the supermarket.
- by Caitlin Fitzsimmons
Consumer rights
Consumer law trumps product warranties
Cars, whitegoods and electronics head the list of complaints concerning product guarantees made to the competition regulator
- by John Collett
Opinion
Canberra
Citizens’ jury? Small wonder people have little faith in the system
Now is the wrong time for the ACT to radically overhaul its vehicle-injury scheme at the expense of victims.
- by Crispin Hull