Frequently asked questions
Over60
Becoming a member of Over60 means you’ll receive and read inspiring content tailored to what you’re interested in, plus you get access to exclusive “members-only” offers and discounts. We’ll also keep you up to date with the Over60 newsletter. The best part is, membership is completely free! So what are you waiting for? Make new friends and become part of the conversation today.
How can I sign up?Signing up is quick and easy. Click here, fill in a few details and tell us what you’re interested in hearing about. It’s that simple. You'll need to confirm your membership by clicking on the confirmation link in the email we send you, otherwise you might miss out on great Over60 content!
How do I update my preferences?If you're a signed-up member and you'd like to tell us the kind of content and deals you want to see, firstly you'll need to make sure you're logged in. Start by clicking here and entering your details. Next, just click on your name in the top right corner of your screen then click UPDATE PROFILE. You'll have a wealth of content to choose from, so please, go for it!
How do I reset my password?If you're a signed-up member and you need to reset your log-in password, just follow these steps: Start by clicking here to go to the member log in screen. Then, you'll need to click on the "Forgot your Password?" link in the bottom right of your screen. Type in your email address and click 'Recover Password' and a password recovery email should arrive in your inbox shortly after. When the email arrives, click on the link in the email to change your password (you need to change it for security reasons). If you're having trouble clicking on the link in the email, try accessing the email from a different device to the one you're on (e.g. desktop computer, tablet or smart phone).
How can I get involved?If you’d like to contribute, have a recipe to share or have an idea for a story, email us at [email protected]. Otherwise, head over to our Facebook page, Travel, Beauty & Style or Pet clubs and make new friends and become part of the conversation today.
What do the Facebook, Twitter, and Google+ circles next to the articles do?Enables you to like, share and recommend articles to your Facebook page, Twitter feed or Google+ account. It will then show your friends the article you like and you can even add in a link to the article and comment on what it is you like about the article.
My question isn't on this page. What can I do?If you're still in need of some help, please click here to contact us and ask your questions directly. Just fill in a few details about what you want to know so we can provide the best possible assistance.
Over60 – insurance questions
- Why is Over60 no longer selling Motor & Home Insurance and Roadside Assistance products?
- What will happen to my existing Over60 insurance?
- Who is Auto & General?
- Who should I contact to make changes or updates to my Over60 policy?
- Who should I contact to make a claim on my Over60 Policy?
- Who should I contact for Over60 Roadside Assistance?
- How can I view my existing policy features and benefits?
Over60 has made a strategic business decision to no longer offer these products, focusing instead on our core offerings.
What will happen to my existing Over60 insurance?Your existing Over60 policy is underwritten by Auto & General Insurance Company Limited ("the Insurer"). Your policy and any claims will continue to be administered by Auto & General Services Pty Ltd ("Auto & General") until it becomes due for renewal at the end of its 12 month cover period. At this time, if you wish to renew your policy, you will be transitioned to an Auto & General insurance policy. For more information on Auto & General please click here.
Who is Auto & General?The Insurer who issued your Over60 Insurance policy Auto & General also offer insurance policies under the name Auto & General. You are under no obligation to continue your insurance with Auto & General, but for convenience your policy will transition to Auto & General, making sure you remain covered and receive the same level of service you have enjoyed with Over60 Insurance. For more information on Auto & General please click here.
Who should I contact to make changes or updates to my Over60 policy?Please contact Auto & General on the following numbers. Please note, you will no longer be able to purchase insurance from Over60 after 9 May 2018.
For Car & Home Insurance – 1300 858 747
For Roadside Assistance – 1800 788 697
Please contact Auto & General on the following numbers:
For Car Insurance – 1300 885 996
For Home & Contents Insurance – 1800 611 422
Please call Auto & General on 1800 788 697
How can I view my existing policy features and benefits?To view your relevant product details, please go to Insurance & Roadside Product PDS's