Standard Delivery Timeframes
When you place an order with the ABC Shop Online you will receive an immediate confirmation email prior to your order being processed. We will notify you again by email once your account has been charged and your order has been dispatched.
Domestic Delivery within Australia - Flat rate*
| Service | Price | Tracking | Delivery Time |
| Australia Post eParcel within Australia | $7.50 | Yes | ~2 to 7 days |
| Australia Post Express eParcel within Australia | $9.50 | Yes | ~1 to 3 days |
Details
| Service | Description | Traceable | Standard Delivery | Express Delivery |
| eParcel | Traceable service with Australia Post eParcel service. Your unique online tracking number will be sent to a valid email address. If you choose Authority to Leave your parcel will be left in a safe place on your premises, or else a card will be left for you to collect the parcel from your Post Office. | Yes | ~ 3-5 business days* | ~ 1-2 business days** |
Please note that the delivery times given are from time of dispatch from our Fulfilment Centre, which usually takes 1-2 business days as long as all of the items ordered are listed as 'Ready to deliver'. We are happy to split orders based on availability, however this will incur an additional freight charge.
International Delivery
| Service | Price | Order Weight | Coverage | Traceable | Delivery |
|---|---|---|---|---|---|
| DHL Globalmail Packet Plus | Calculated in Checkout | under 2kg | Worldwide | Yes | ~ 3-14 business days (subject to availability) |
| DHL International Parcel Standard | Calculated in Checkout | 2kg to 20kg | Worldwide | Yes | ~ 3-14 business days (subject to availability) |
Important information about International shipments
International Courier orders are traceable and fully insured and therefore replaceable if lost en route. The ABC Shop will provide as much assistance as possible in tracing misdirected items but cannot be held responsible for items lost by overseas postal services.
While Australian tax (G.S.T.) is removed from all international orders please be aware that your order may be subject to local Customs duties and/or local taxes in the country of destination. Please check with your local authority to ascertain applicable rates. Any additional charge must be borne by the recipient.
International Orders - Additional Identification
Some international orders may require additional identification before being processed. The transmission of this information to the ABC Shop may affect estimated delivery times. The ABC Shop reserves the right to request additional identification prior to processing orders originating outside Australia.
Customs and International Duty
International delivery may be subject to local Customs levies. Please check with your local authority to ascertain applicable rates. Additional charges must be borne by the purchaser.
*Large and Bulky Orders
Some large orders and bulky items may require an adjustment to quoted delivery costs. We will contact you to approve any additional charges that may be incurred, and you may cancel your order at any time prior to processing.
Order & Delays
Unforeseen supply problems or unexpected demand may occasionally result in stock being unavailable. Should there be a delay in dispatching your order we will contact you advising you of the reason for the delay. You may cancel such an order at any time prior to processing.