You can expect to receive notifications by email or SMS as soon as a relevant job lead is available, when a customer has seen your quote, responds to your quote or chooses to hire your business!
Whenever there’s a new or unread message, keep an eye out for a notification on top of the ‘Quotes’ section so you can stay connected with your customers.
Visit the ‘Notifications’ space in your ‘Account Settings’ to specify how or when you’d like to hear from us.
How to edit your notifications
To switch your notifications on or off, simply click on the correct symbol to the right of the notification type. Grey means off and Green means on.
Business Account notifications refer to your leads, messages from customers and your ‘Seen’ quotes.
Customer Account notifications are for when you’ve posted a job with Oneflare and want to be notified when you receive new messages and quotes from businesses.
You can also select the times you wish to receive SMS notifications. Click on the blue line until it reflects your desired window of SMS alerts and then no SMS will be sent outside of those hours. If you receive a lead outside of your active SMS hours, we will send you an SMS in the morning to let you know how many new leads are in your account - so you can stay updated.
Click ‘Save Changes’ at the bottom of the page every time you modify your notifications.
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