Ignore leads

When you receive a lead that you're not interested in or are unable to respond to, you can choose to ‘ignore’ it. Whether the job value was too low or the customer was too far away to service, let us know by selecting your reason for ignoring the job in the bottom left-hand corner.

Customers are not notified when you choose to ignore a lead so you have the freedom to ignore jobs that don’t suit your business.

To ignore a lead on your Oneflare for Business app, swipe it to the left and you will be given the option to select a reason why or skip that step - simple as that!

If you receive a lead that you are not interested in or are unable to respond to, you can choose to ‘ignore’ incoming job leads by swiping left on a lead.

All ignored leads will still be visible in a separate tab so you can still choose to respond at a later stage. Customers are not notified when you choose to ignore a lead, giving you the freedom to ignore the jobs that aren’t right for your business.