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Reports and Resources
The following NACLC publications are available to download from this site. Please click the links below to download the publication.
Please note that the revised version of the Risk Management and CLC Practice Guide is available for CLCs only on the NACLC Members' Page.
![]() NACLC Reconciliation Action Plan 2017-2019This is NACLC’s second Reconciliation Action Plan (RAP). NACLC acknowledges and accepts the role it should and must play in working towards Reconciliation Australia’s and NACLC's own vision for reconciliation in Australia. NACLC has a particular role to play in protecting and promoti[more]
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Published 12-10-2017 |
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![]() NACLC Service Delivery Guide 2017This Guide has been developed to assist CLCs to provide culturally safe and appropriate services to Aboriginal and Torres Strait Islander clients, as well as to assist CLCs to meet the Cultural Safety Standard in the National Accreditation Scheme (NAS).
This Guide is not intended to be an exhaust[more]
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Published 08-10-2017 |
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![]() NACLC Employment Guide 2017NACLC has developed this Guide to assist NACLC and CLCs to improve the attraction, recruitment, support and retention of Aboriginal and Torres Strait Islander employees in the sector.
This Guide is not intended to be an exhaustive resource and provides general information only. NACLC acknowledges[more]
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Published 04-10-2017 |
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![]() NACLC National Census of Community Legal Centres 2016 InfographicA pictorial summary of information from the The National Census of Community Legal Centres 2016 National Report.
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Published 10-08-2017 |
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![]() NACLC National Census of Community Legal Centres 2016 ReportThe NACLC National Census of Community Legal Centres 2016 is the only national survey of the Community Legal Centre (CLC) sector. The Census is an important tool to collect information about the clients, services, work and priorities of CLCs. The Census is also conducted to inform NACLC’s sect[more]
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Published 10-08-2017 |
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![]() NACLC National Census of CLCs 2015 InfographicA pictorial summary of information from the The National Census of Community Legal Centres 2015 National Report. |
Published 10-08-2016 |
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![]() NACLC National Census of CLCs 2015 ReportCensus 2015 marks the third year since the National Association of Community Legal Centres (‘NACLC’) commenced running an annual, national survey of the community legal centre (‘CLC’) sector. The Census is conducted to inform NACLC’s sector sustainability and policy adv[more]
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Published 09-08-2016 |
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Oral statement to the UN Human Rights Council on Australia's Universal Periodic ReviewNACLC's oral statement to the Human Rights Council 31st Session on the Australian Government Response to Universal Periodic Review on 17 March 2016 |
Published 07-04-2016 |
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![]() Working Smarter: CLCs using innovation and technology
This brochure highlights some of the ways the CLCs deliver services to their clients and local communities using technology. Some examples are: providing legal information through mobile and web based applications (apps), radio programs, and social media. CLCs are also using technology to provide[more]
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Published 19-08-2015 |
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![]() noteBook June 2015noteBook is NACLC's hardcopy newsletter sent to all CLCs, once or twice a year. noteBook keeps CLCs informed about what has been happening in the Community Legal sector and within NACLC. |
Published 04-08-2015 |
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![]() knowmore report 2014/15knowmore was established by, and is a separate program of, NACLC. It was set up as an independent service giving free legal advice to people who are considering telling their story or providing information to the Royal Commission into Institutional Responses to Child Sexual Abuse.
This is knowmor[more]
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Published 01-07-2015 |
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![]() NACLC National Census of CLCs 2014
The National Census of Community Legal Centres 2014 National Report contains data on staffing, volunteer and pro bono contributions, use of technology, partnerships, policy advocacy and law reform work, and engagement with key client groups, among other important topics.
[more]
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Published 30-04-2015 |
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![]() NACLC National Census of CLCs 2014 InfographicA pictorial summary of information from the The National Census of Community Legal Centres 2014 National Report. |
Published 21-04-2015 |
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![]() Real Law Real PeopleThis publication tells the stories of five lawyers and how they came to be working in regional, rural and remote areas of New South Wales. |
Published 20-04-2015 |
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![]() Report on the Review of the National Accreditation Scheme
This report is from an independent review commissioned by NACLC to assess the processes and outcomes of the National Accreditation Scheme (NAS), to inform decisions about the future operation of the NAS and to identify any areas for future improvements. The report presents the review’s find[more]
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Published 27-11-2014 |
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![]() Joint NGO Report on Australia's Compliance Under the Convention Against TortureNACLC contributed to the writing of and endorsed this Joint NGO Report on Australia's Compliance Under the Convention Against Torture. The Report is intended to inform the United Nations Committee Against Torture's 5th review of Australia during its 53rd session in November 2014. |
Published 17-10-2014 |
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![]() The Work and Clients of CLSP CLCs 2013/14
This document includes analysed Community Legal Service Information System (CLSIS) data from the 2013/14 financial year. It includes information on; client demographics, the number of advices for legal and non-legal matters, casework, instances of information and referral and the number of comple[more]
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Published 30-09-2014 |
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![]() Working Collaboratively - CLCs and Pro Bono Partnerships (2014)
This is an updated version of the 2012 document which now includes statistics from the NACLC National Census of CLCs 2013. This document looks at the increased capacity, both legal and non-legal, pro bono partnerships bring to CLCs - both generalist and specialist Centres (including Public Intere[more]
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Published 19-08-2014 |
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![]() Working Collaboratively - CLCs and Volunteers (2014)
This is an updated version of the 2012 document which now includes statistics from the NACLC National Census of CLCs 2013. It looks at the contributions volunteers provide to CLCs, the benefits volunteers receive from giving up their time, as well as celebrating and recognising some of the long-t[more]
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Published 19-08-2014 |
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![]() Environment Matters
This brochure highlights some of the Australians that EDOs have worked with, from rural landholders wanting to understand the laws affecting their land and livelihoods, to residents seeking accountability over toxic smoke from a mine fire. The brochure has examples of the many ways that EDOs help[more]
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Published 30-06-2014 |
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Australians are Missing Out on Legal HelpThis resource explains what Community Legal Centres (CLCs) do, the benefits of CLCs, unmet legal needs and funding for the Legal Assistance Services Sector. |
Published 13-06-2014 |
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![]() Joint NGO Report on Australia's Human Rights Record
This is an update on Australia’s progress towards achieving the recommendations made by the UN Human Rights Council in our last Universal Periodic Review (UPR). The report has been prepared with support from 64 NGOs across Australia.
Australia will appear before the international commun[more]
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Published 06-06-2014 |
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![]() NACLC National Census of CLCs 2013What are the experiences, activities and priorities of the CLC sector? This national report contains and analyses the data and feedback provided by CLCs in the first, annual national Census of CLCs. In total, 154 CLCs completed the Census, resulting in an 82.8% response rate. |
Published 01-04-2014 |
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NACLC National Census of CLCs 2013 Executive SummaryFor a summary of key findings from the first, annual National Census, please refer to this Executive Summary. |
Published 01-04-2014 |
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The work and clients of CLSP CLCs in numbers
This document includes analysed Community Legal Service Information System (CLSIS) data from the 2012/13 financial year, including client demographics and the number of new advices, casework, and instances of information and referral, as well as the number of completed community legal education a[more]
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Published 01-04-2014 |
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![]() Guardianship and Human Rights (WA edition)The plain language resource for guardians in Western Australia provides a handy checklist for guardians on protecting, promoting and respecting the human rights of people under guardianship. |
Published 17-02-2014 |
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![]() A Guide to Creating a Reconciliation Action Plan for your Community Legal CentreA Reconcilation Action Plan (RAP) outlines practical actions that organisations can take to build strong relationships and enhanced respect with Aboriginal and Torres Strait Islander peoples, organisations and communities. This is a guide to assist your CLC in developing your own RAP. |
Published 23-01-2014 |
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![]() Yarnin' Up (National edition)This is the National version of Yarnin' Up which celebrates the work of Aboriginal access workers in the Community Legal Centres and Family Violence Prevention Legal Services sectors across Australia. Case studies and photos show the great diversity of work; from mentoring men to stay out of pri[more]
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Published 13-10-2013 |
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![]() Yarnin' Up (NSW edition)This publication celebrates the work of Aboriginal access workers in the CLC sector in New South Wales. Case studies and photos show the great diversity of work from camps for Elder Aboriginal women to engaging young people over cyberbullying. |
Published 28-05-2013 |
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![]() Guardianship and Human Rights (QLD Edition)The plain language resource for guardians in Queensland provides a handy checklist for guardians on protecting, promoting and respecting the human rights of people under guardianship. Other states and territories may like to adapt this information for their own use. |
Published 06-05-2013 |
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![]() Working Collaboratively: CLCs and Pro Bono Partnerships
This document looks at the increased capacity, both legal and non-legal, pro bono partnerships bring to CLCs; the mutual benefits derived from these partnerships, as well as the investment CLCs make in training and supervising lawyers working on a pro bono basis. |
Published 29-10-2012 |
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![]() Guardianship and Human Rights (NSW edition)This is an illustrated, plain language resource for guardians in New South Wales. The publication provides a handy checklist for guardians on protecting, promoting and respecting the human rights of people under guardianship. Other states and territories may like to adapt this information for their own use. |
Published 11-10-2012 |
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![]() Cultural SecurityThis brochure defines the different terms of; culturally secure services, cultural awareness, cultural security and cultural competence. It also defines the four principles of cultural security; collaborate, evaluate, learn and incorporate. |
Published 04-09-2012 |
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![]() Working Collaboratively: Community Legal Centres and VolunteersIn June 2012 NACLC conducted a survey of CLCs, 106 CLCs responded. This document looks at the contributions volunteers provide to CLCs, the benefits volunteers receive from giving up their time, as well as the investment CLCs make in training effective and confident volunteers. |
Published 23-08-2012 |
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![]() Amended Mercer Remuneration Benchmarking report
NACLC engaged Mercer Human Resource Consulting to undertake a review of a selection of their positions. This report (available to download below) contains the key findings and recommendations arising from this detailed review.
In July 2012 amendments were made to incorporate more reliable da[more]
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Published 19-07-2012 |
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![]() Indigenous Employment Strategy
The Strategy’s aims are to improve the recruitment of Aboriginal and Torres Strait Islander staff, to create the right work environment, and to ensure the support and retention of Aboriginal and Torres Strait Islander employees in CLCs. It is being provided to all CLCs for their considerati[more]
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Published 01-09-2009 |
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![]() Social Inclusion flyer and discussion paper
NACLC has recently been working on two publications concerning the Australian Government’s Social Inclusion policy agenda and how it relates to the work of CLCs and how CLCs’ work fits in with the Government’s Social Inclusion Principles.
The Social Inclusion flyer contains [more]
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Published 01-09-2009 |
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![]() Performance Monitoring Framework for CLCs
NACLC received funding from the Commonwealth Attorney-General's Department (AGD) to retain a consultant to report on measuring outcomes for CLCs. The Final Report, written by ARTD Consultants, can be downloaded below, for anyone who is interested. NACLC hopes you may find it of some interes[more]
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Published 01-10-2008 |
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![]() Why community legal centres are good value
Community Legal Centres (CLCs) have been a vital component of the provision of legal services in Australia for more than 30 years. There are more than 200 CLCs throughout the country – in metropolitan, suburban, regional, rural and remote areas. This booklet emphasises the value of CLCs i[more]
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Published 01-09-2008 |
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![]() National Management Committee Guide for Community Legal CentresWithin over 200 community legal centres (CLCs) around Australia there are many hard working and committed people performing a range of important paid and unpaid roles. One very important volunteer role is that of the centre’s Management Committee or Board member. |
Published 01-08-2008 |
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![]() Economic Value of CLCs
Report and a summary addressing the economic value and social benefits of community legal centres. These documents are supplements to the funding submission submitted in January 2008 (see below).
Download Economic Values of CLCs Report here.
Report prepared in 2006 by the Institute of S[more]
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Published 01-02-2008 |
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![]() 2006 Mercer Remuneration Benchmarking Report
NACLC engaged Mercer Human Resource Consulting to undertake a review of a selection of their positions. This report (available to download below) contains the key findings and recommendations arising from this detailed review.
In summary, the key findings were that the Community Legal Centre[more]
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Published 19-07-2006 |
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![]() National Financial Management Guide for Community Legal Centres |
Published 01-07-2006 |
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![]() NACLC Storybook 2005
Community Legal Centres (CLCs) are independent, community organisations providing equitable and accessible legal services. They are of their communities and responsive to their communities. “Communities” may be geographic communities as for generalist CLCs or communities of interest[more]
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Published 01-06-2005 |
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