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Microsoft Support
@
MicrosoftHelps
Worldwide English
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Official account for Microsoft Customer Service & Support. We’re available Monday- Friday from 4a-10p PST and on Saturday and Sunday from 4a-4p PST. |
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138,838
Tweets
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14,811
Following
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255,380
Followers
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Microsoft Support @MicrosoftHelps | 1h |
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@guy_bouffard Remember this is a public wall, delete any tweets containing private information. Were you unable to verify your account? ^EC |
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Microsoft Support @MicrosoftHelps | 1h |
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@MLConstante Are you still having some trouble with your copy of Office? Was the link provided helpful? Keep us posted! ^MM |
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Microsoft Support @MicrosoftHelps | 1h |
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@VeganStar2001 Was she eventually able to connect with a chat agent? ^AA |
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Microsoft Support @MicrosoftHelps | 2h |
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@vizzy9 Thanks for that. We have more info available at: helps.ms/hUnKHn. Please let us know if this info relates and helps. ^AA |
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Microsoft Support @MicrosoftHelps | 2h |
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@Youtubable Hello! Please check out SpiritX's reply here helps.ms/0XrKUl for lots of good information and troubleshooting steps. ^MB |
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Microsoft Support @MicrosoftHelps | 3h |
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@TYG_77 Hello again! Our escalation team has informed us they have resent the information. Have you regained access to your account? ^MM |
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Microsoft Support @MicrosoftHelps | 3h |
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@vsches You may require more specific support, helps.ms/eGeRB3. Scroll down and choose the best support option for you. ^EC |
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Microsoft Support @MicrosoftHelps | 3h |
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@CygnusVII We are now following you. Can you please DM us with a more detailed explanation of you issue? Thank you! ^MM |
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Microsoft Support @MicrosoftHelps | 3h |
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@Versus_MC Which version of Windows are we dealing with? How long do you let it sit at 11% before restarting? ^MM |
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Microsoft Support @MicrosoftHelps | 3h |
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@mrjeffreyxp The speed can fluctuate based on the size of the file, transfer speed of the USB/Harddrive, etc. It is not necessarily bad. ^MM |
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Microsoft Support @MicrosoftHelps | 3h |
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@vizzy9 (2/2) and see what permissions are shown; if you don't have write permissions, this could be causing the issue. Keep us posted! ^AA |
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Microsoft Support @MicrosoftHelps | 4h |
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@vizzy9 (1/2) Hi! Let's right-click on one of your picture folders or files. Check out the Security tab. Select your username from the list |
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Microsoft Support @MicrosoftHelps | 5h |
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@VeganStar2001 She will need to use the website here: helps.ms/kyAxs1 and contact support. We are unable to assist further. ^JH |
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Microsoft Support @MicrosoftHelps | 5h |
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@YourClarity__ Was your issue resolved? We’re always trying to improve our Twitter support. Any advice? Go here: helps.ms/f6vcBL ^RN |
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Microsoft Support @MicrosoftHelps | 5h |
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@KaylaPhinney We're not able to discuss locked accounts through direct message. You will need to create a new acct and contact support. ^JH |
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Microsoft Support @MicrosoftHelps | 5h |
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@MrXBob For additional support chat with Answer Desk here: helps.ms/E4J8Ir and keep us posted! ^JH |
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Microsoft Support @MicrosoftHelps | 5h |
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@LVKen7 Here is the phone number for support (800) 642 7676. ^JH |
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Microsoft Support @MicrosoftHelps | 5h |
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@gamal_ahmed__ Your welcome! Were you able to sign up? ^JH |
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Microsoft Support @MicrosoftHelps | 6h |
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@cheetahquick Did you finish adding an email? You just need to add a recovery email and be ok. Tweet us back!^JH |
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Microsoft Support @MicrosoftHelps | 6h |
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@MrXBob Use the app troubleshooter here: helps.ms/sYghbM and refer to Naman's answer for more steps. Tweet us your results! ^JH |
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