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Forrester
@
forrester
Cambridge, MA
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Forrester works with business and technology leaders to develop customer-obsessed strategies that drive growth.
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15,577
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15,281
Following
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379,601
Followers
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Forrester
@forrester
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7h |
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#Digital leaders have a few things in common that separate them from the rest. @NigelFenwick covers what those things are, and how you can use them too: forr.com/2zIBCtv #blog pic.twitter.com/SmihZMvJFW
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Forrester
@forrester
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8h |
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Most banks have failed to convert transactional #data to strategic advantage—a disconnect that will continue throughout 2018. What this means for banks: forr.com/2hLE0sl #banking #fintech pic.twitter.com/xQOgRadJxl
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Forrester
@forrester
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11h |
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Cut through the marketing #tech clutter. Discover the 11 most important new technologies: forr.com/2hfYSHU [Download] pic.twitter.com/mQaPtOxaG4
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Forrester
@forrester
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18h |
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European brands' customer experience quality has stagnated across the board. Discover the levers that will drive your company's CX success: forr.com/2zEwiKW pic.twitter.com/bPbWLXk5BI
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Forrester
@forrester
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23h |
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#Amazon's entry into #Australia will shake up the #retail market. How local retailers can prepare for battle: forr.com/2ynhF9Z @CMOAustralia pic.twitter.com/GOhlZfGdmb
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Forrester
@forrester
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Dec 19 |
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The FCC has repealed #NetNeutrality. It’s now time to adjust your strategies and ecosystems to deal with the coming changes: forr.com/2zcLcH7 [Free Report] pic.twitter.com/bCyEBjylaM
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Forrester
@forrester
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Dec 19 |
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Target buying Shipt won't make same-day delivery any easier. @smulpuru explains why we shouldn't get our hopes up that the acquisition will transform the delivery of digital orders: forr.com/2j6D3eG #retail #ecommerce pic.twitter.com/WtTEqV1pkY
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Forrester
@forrester
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Dec 19 |
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93% of firms are taking on #digitaltransformation. But this is not a linear strategy. Forrester's @practicingEA discusses why business strategy is digital, and #digital is business strategy. #ForresterPodcast pic.twitter.com/U4fPYB0YiY
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Forrester
@forrester
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Dec 19 |
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#GDPR is not just for European companies—it applies to anyone serving customers in the #EU. Prepare your team: forr.com/2vCIztl pic.twitter.com/yDMIWRZ29H
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Forrester
@forrester
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Dec 19 |
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MT @washingtonpost: The FCC voted to repeal its net neutrality rules, in a sweeping act of deregulation wapo.st/2AHdyfa with @glennodonnell
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Forrester
@forrester
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Dec 19 |
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Walgreens' new #ad campaign is "out of step with consumers who form their opinions based on brand experiences and are more likely to Google their own condition than ask their pharmacist." More from @jim_nail: forr.com/2BJ6LkB pic.twitter.com/R87noE8AEl
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Forrester
@forrester
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Dec 18 |
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We don't have any plans to update this report at this time. Thanks again for your patience while I looked into this with the research team.
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Forrester
@forrester
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Dec 18 |
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Apologies for the inconvenience, Tina. Can you DM your email to me, and I will get the report to you ASAP.
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Forrester
@forrester
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Dec 18 |
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The exuberance for #blockchain hindered its progress in 2017. What's in store for the technology next year? See our predictions: forr.com/2hLE0sl pic.twitter.com/bDdNmv6Dlm
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Forrester
@forrester
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Dec 18 |
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Like many firms, Fred, we too are doing the work to make sure we're compliant by the deadline.
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SearchCIO.com
@searchCIO
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Dec 18 |
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#NetNeutrality ruling requires measured, informed #CIO response bit.ly/2AWrYEk @bmholak @rwang0 @glennodonnell @forrester
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Forrester
@forrester
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Dec 18 |
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Key #GDPR recommendations:
-Master data lineage
-Invest in #datagovernance
-Partner across your organization
-Prepare for post-GDPR when personal data will be much more volatile
This is only the beginning. Watch the on-demand webinar: forr.com/2hXqbH3 #ForrWebinar pic.twitter.com/XfiRvQJRR5
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Forrester
@forrester
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Dec 17 |
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Marketers can leverage #AI for several use cases: digital media, personalization, insights detection, dynamic content, and #marketing automation. But AI must learn the basics before it can fully transform experiences. forr.com/2z9JSDt pic.twitter.com/2sBEheYut6
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Forrester
@forrester
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Dec 16 |
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Between 2016 and 2017, #CX quality worsened. Read the full blog post from @RickParrishGCX: forr.com/2iDGcBO pic.twitter.com/OEU7WTrHgW
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Forrester
@forrester
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Dec 15 |
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In 2018, the brands that truly understand the relationship between customers and intelligent agents will succeed at reaching customers in their moments of need. forr.com/2hLE0sl #AI pic.twitter.com/htHvQlclAw
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