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Anne Summers

Anne Summers is a Fairfax Media columnist.

Opposition Leader Bill Shorten during Question Time.

This is Bill Shorten's biggest challenge

People can't necessarily put their finger on precisely what it is they don't like. Some will say it's his voice, or his delivery, his lame zingers, or the way he shouts when he's giving a speech. Others say that he's not trustworthy, or that he is unauthentic. This unease, this dislike is widespread.