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What do I need to experience streaming video?
If you can see the video, you already have what you need installed on your computer.
If not, you may need to download some free software to enjoy video on the Web by following the links below.
Flash Player 6 (or higher)
Click here to download.
Microsoft Windows Media Player 9 (or higher)
Click here to download
Internet Explorer 5.5 (or higher)
Click here to download
Safari 1.2 (or higher)
Click here to download
Mozilla Firefox 1 (or higher)
Click here to download
Netscape Navigator 8 (or higher)
Click here to download
What are the computer requirements?
Why does the video sometimes stop or pause?
Our video uses "streaming" technology to start transmitting video almost as soon as it is requested,
rather than waiting for the complete video file to download. If the video stream pauses, it is probably due to Internet traffic
congestion, a slow modem connection, or insufficient computer hardware. If a pause persists, it is recommended that you restart
the video.
What about firewalls?
Some organizations and Internet Service Providers filter or block video transmission. If you cannot get video transmission
(even when your system meets the above computer and software requirements), you may want to contact your Internet Service
Provider or Network Administrator to see whether its security firewall is intentionally or unintentionally blocking video
transmission. For further information, please see service.real.com/firewall/ or
www.microsoft.com/Windows/windowsmedia/ en/serve/,
which provide useful information to both users and firewall administrators.
Why am I receiving Javascript errors?
Javascript errors in the video page are usually caused by ad blockers, which block files needed both for advertising
and for basic display of the page. This is most easily diagnosed by turning your ad blocker off and reloading the page. If this still doesn't work, please
email us at foxnewsonline@foxnews.com
If you still have a problem...
Please send a message to foxnewsonline@foxnews.com,
noting as much as you can of the following: the Web site that you viewed the video from, the name of the video, the problem, and your system configuration (player, browser, and operating-system versions, modem speed, Internet access provider, computer processor type and speed, and quantity of RAM.)
