Complaints peak with 160 per cent rise driven by NBN woes: Ombudsman report
Not since 2012/13 have so many Australians been unhappy with their phone and internet service.
Consumer Affairs
Complaints peak with 160 per cent rise driven by NBN woes: Ombudsman report
Not since 2012/13 have so many Australians been unhappy with their phone and internet service.
Prices dropped, so why are some households paying $1200 more for power?
Sydney consumers are paying less for electricity than five years ago, according to the surprising findings of a review of household electricity prices released by the state's pricing regulator on Tuesday.
'May result in an accident': Mitsubishi recalls nearly 50,000 cars
Nearly 50,000 Mitsubishi cars across Australia are being recalled, prompted by a defect which may abruptly cut out the engine.
E-cigarettes: Why punish Aussies for what British and Americans do successfully?
The debate over the safety and efficacy of e-cigarettes, which are illegal in Australia, will step up a gear this week with the arrival of an outspoken, British e-cigarette advocate.
Tradie envy: The irrational economics of DIY skills
The latest Nobel laureate for economics would love this: the tradie skills we wish we had aren't the ones we'd most like to use.
Soft drink intervention could save 155,000 lives
Sugary drinks have been targeted by health campaigners in the battle against the bulge.
The gas bill that went from $1500 to $4.30
Dozens of complaints have been submitted to Fairfax Media by readers in response to our story on a Brisbane couple who received a gas bill of more almost $5000 for their Melbourne investment property.
Tesla to recall 11,000 Model X SUVs due to seat issue
Electric car maker Tesla is recalling 11,000 Model X sport utility vehicles worldwide due to a faulty locking mechanism in their rear seats.
More than 90,000 Honda car owners driving with faulty Takata airbags
More than 90,000 Honda cars with potentially deadly airbags are still on the road.
Maggots found on chicken bought at Hunter Nando's restaurant
A video showing maggots squirming on a chicken at a Nando's store in the Hunter region has been shared more than 1500 times on social media.
'Bloody ridiculous': Gas bill for empty unit tops $5k
It's no secret that gas and electricity prices have skyrocketed in recent times. But Wally and Jenny Jacobs three most recent gas bills left them gobsmacked.
Dove ad that shows a black woman turning herself white sparks consumer backlash
The Dove brand sheepishly admitted that it had "missed the mark" with a not-so-vaguely racist advertisement that has made it the latest target of consumer rage.
Belinda thought she had won $190,000. Then she read the fine print
A Sydney woman warns consumers to be on high alert after she was almost sucked in by a scratchie scam.
Samsung given its third consecutive Shonky Award
Samsung has racked up its third straight Shonky Award, called out by Choice alongside Westpac, Coles and five car manufacturers in Australia for their dubious and overpriced goods.
Worm-infested steak served at North Ryde restaurant
A Sydney couple celebrating 1000 days together have called out a horrible experience at a Sydney restaurant.
Belle Gibson fined $410,000 after misleading people with claims she cured cancer
Wellness fraud Belle Gibson has been ordered to pay $410,000 after she was found to have misled vulnerable Australians with claims that she cured cancer.
NAB joints Westpac, ANZ, and CBA in ditching ATM fees
Australia's big banks have moved swiftly to follow the Commonwealth Bank's decision earlier today to axe fees for customers of other institutions using their ATMs to withdraw cash.
Commonwealth Bank, Westpac scrap $2 ATM withdrawal fee
Westpac has swiftly followed The Commonwealth Bank in axing fees for customers of other institutions using its ATMs to withdraw cash.
Vending machines should cope with new $10 note says RBA
Vending machines should be better able to cope with the new $10 notes going into circulation this week, after last year's teething problems with the upgraded $5 note, the Reserve Bank says.
Australians cough up $2 million to ATO scammers so far this year
"They are big organised crime and they make a fortune."
Police intervene at village of the damned
State authorities have intervened in the operations of a retirement village run by a convicted criminal.
Is your chocolate bar fuelling climate change?
Your afternoon chocolate bar may be fuelling climate change, destroying protected forests and threatening elephants, chimpanzees and hippos in West Africa, research suggests.
The tool designed to protect against unscrupulous retirement villages
Prospective residents of retirement villages can now calculate the estimated costs of moving into a village before signing a contract.
Pizza Hut customers vent after tech glitch
A technical glitch on the new Pizza Hut website and app left many overcharged and without the pizzas they ordered on Sunday night.
Consumer watchdog issues warning as scammers target pensioners
The ACCC says 1236 Australians have lost almost $540,000 in the "gift card as payment" scam this year.
Aldi's Moroccan Argan Oil hair products claims misleading: court
German supermarket giant Aldi has found itself in a legal tangle over its Moroccan Argan Oil hair products.
Primary's former boss Peter Gregg gets parting bonus
The former chief executive of Primary Health Care Peter Gregg received nearly $1 million in severance pay after being charged with criminal offences.
ACCC loses case against LG over customer repairs
Electronics giant LG did not break the law when it convinced customers to pay to have their faulty televisions repaired, even though they might have been entitled to a full refund or replacement, a court has ruled.
Pain at the bowser: We're paying about 4 cents too much for petrol
Melbourne motorists have paid about $150 million too much for petrol in the past year, according to the Australian Competition and Consumer Commission.