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Complaints peak with 160 per cent rise driven by NBN woes: Ombudsman report
Not since 2012/13 have so many Australians been unhappy with their phone and internet service.
Not since 2012/13 have so many Australians been unhappy with their phone and internet service.
Not since 2012/13 have so many Australians been unhappy with their phone and internet service.
Sydney consumers are paying less for electricity than five years ago, according to the surprising findings of a review of household electricity prices released by the state's pricing regulator on Tuesday.
Nearly 50,000 Mitsubishi cars across Australia are being recalled, prompted by a defect which may abruptly cut out the engine.
The debate over the safety and efficacy of e-cigarettes, which are illegal in Australia, will step up a gear this week with the arrival of an outspoken, British e-cigarette advocate.
The latest Nobel laureate for economics would love this: the tradie skills we wish we had aren't the ones we'd most like to use.
Sugary drinks have been targeted by health campaigners in the battle against the bulge.
Dozens of complaints have been submitted to Fairfax Media by readers in response to our story on a Brisbane couple who received a gas bill of more almost $5000 for their Melbourne investment property.
Electric car maker Tesla is recalling 11,000 Model X sport utility vehicles worldwide due to a faulty locking mechanism in their rear seats.
More than 90,000 Honda cars with potentially deadly airbags are still on the road.
A video showing maggots squirming on a chicken at a Nando's store in the Hunter region has been shared more than 1500 times on social media.
It's no secret that gas and electricity prices have skyrocketed in recent times. But Wally and Jenny Jacobs three most recent gas bills left them gobsmacked.
The Dove brand sheepishly admitted that it had "missed the mark" with a not-so-vaguely racist advertisement that has made it the latest target of consumer rage.
A Sydney woman warns consumers to be on high alert after she was almost sucked in by a scratchie scam.
Samsung has racked up its third straight Shonky Award, called out by Choice alongside Westpac, Coles and five car manufacturers in Australia for their dubious and overpriced goods.
A Sydney couple celebrating 1000 days together have called out a horrible experience at a Sydney restaurant.
Wellness fraud Belle Gibson has been ordered to pay $410,000 after she was found to have misled vulnerable Australians with claims that she cured cancer.
Australia's big banks have moved swiftly to follow the Commonwealth Bank's decision earlier today to axe fees for customers of other institutions using their ATMs to withdraw cash.
Westpac has swiftly followed The Commonwealth Bank in axing fees for customers of other institutions using its ATMs to withdraw cash.
Vending machines should be better able to cope with the new $10 notes going into circulation this week, after last year's teething problems with the upgraded $5 note, the Reserve Bank says.
"They are big organised crime and they make a fortune."
State authorities have intervened in the operations of a retirement village run by a convicted criminal.
Your afternoon chocolate bar may be fuelling climate change, destroying protected forests and threatening elephants, chimpanzees and hippos in West Africa, research suggests.
Prospective residents of retirement villages can now calculate the estimated costs of moving into a village before signing a contract.
A technical glitch on the new Pizza Hut website and app left many overcharged and without the pizzas they ordered on Sunday night.
The ACCC says 1236 Australians have lost almost $540,000 in the "gift card as payment" scam this year.
German supermarket giant Aldi has found itself in a legal tangle over its Moroccan Argan Oil hair products.
The former chief executive of Primary Health Care Peter Gregg received nearly $1 million in severance pay after being charged with criminal offences.
Electronics giant LG did not break the law when it convinced customers to pay to have their faulty televisions repaired, even though they might have been entitled to a full refund or replacement, a court has ruled.
Melbourne motorists have paid about $150 million too much for petrol in the past year, according to the Australian Competition and Consumer Commission.
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