Dove ad that shows a black woman turning herself white sparks consumer backlash
The Dove brand sheepishly admitted that it had "missed the mark" with a not-so-vaguely racist advertisement that has made it the latest target of consumer rage.
Consumer Affairs
Belinda thought she had won $190,000. Then she read the fine print
A Sydney woman warns consumers to be on high alert after she was almost sucked in by a scratchie scam.
Samsung given its third consecutive Shonky Award
Samsung has racked up its third straight Shonky Award, called out by Choice alongside Westpac, Coles and five car manufacturers in Australia for their dubious and overpriced goods.
Worm-infested steak served at North Ryde restaurant
A Sydney couple celebrating 1000 days together have called out a horrible experience at a Sydney restaurant.
Belle Gibson fined $410,000 after misleading people with claims she cured cancer
Wellness fraud Belle Gibson has been ordered to pay $410,000 after she was found to have misled vulnerable Australians with claims that she cured cancer.
NAB joints Westpac, ANZ, and CBA in ditching ATM fees
Australia's big banks have moved swiftly to follow the Commonwealth Bank's decision earlier today to axe fees for customers of other institutions using their ATMs to withdraw cash.
Commonwealth Bank, Westpac scrap $2 ATM withdrawal fee
Westpac has swiftly followed The Commonwealth Bank in axing fees for customers of other institutions using its ATMs to withdraw cash.
Vending machines should cope with new $10 note says RBA
Vending machines should be better able to cope with the new $10 notes going into circulation this week, after last year's teething problems with the upgraded $5 note, the Reserve Bank says.
Australians cough up $2 million to ATO scammers so far this year
"They are big organised crime and they make a fortune."
Police intervene at village of the damned
State authorities have intervened in the operations of a retirement village run by a convicted criminal.
Is your chocolate bar fuelling climate change?
Your afternoon chocolate bar may be fuelling climate change, destroying protected forests and threatening elephants, chimpanzees and hippos in West Africa, research suggests.
The tool designed to protect against unscrupulous retirement villages
Prospective residents of retirement villages can now calculate the estimated costs of moving into a village before signing a contract.
Pizza Hut customers vent after tech glitch
A technical glitch on the new Pizza Hut website and app left many overcharged and without the pizzas they ordered on Sunday night.
Consumer watchdog issues warning as scammers target pensioners
The ACCC says 1236 Australians have lost almost $540,000 in the "gift card as payment" scam this year.
Aldi's Moroccan Argan Oil hair products claims misleading: court
German supermarket giant Aldi has found itself in a legal tangle over its Moroccan Argan Oil hair products.
Primary's former boss Peter Gregg gets parting bonus
The former chief executive of Primary Health Care Peter Gregg received nearly $1 million in severance pay after being charged with criminal offences.
ACCC loses case against LG over customer repairs
Electronics giant LG did not break the law when it convinced customers to pay to have their faulty televisions repaired, even though they might have been entitled to a full refund or replacement, a court has ruled.
Pain at the bowser: We're paying about 4 cents too much for petrol
Melbourne motorists have paid about $150 million too much for petrol in the past year, according to the Australian Competition and Consumer Commission.
'Parasitic practices:' Education provider slapped with $8m penalty
Disgraced education consultant Get Qualified Australia has been ordered to pay an $8 million penalty for "serious, extensive and deliberate" misconduct.
![Medibank chief executive Craig Drummond said the company "firmly [believed] that our actions were not unlawful".](http://web.archive.org./web/20171009030009im_/https://www.fairfaxstatic.com.au/content/dam/images/g/u/f/0/e/5/image.related.landscape.120x80.gy7d9g.png/1504083364802.jpg)
'Disappointing': ACCC loses landmark case against Medibank
The competition watchdog has been dealt a blow after the Federal Court threw out a landmark case against private health insurer Medibank over alleged misleading and deceptive conduct.
How Faye lost hundreds of dollars after clicking on the first link in Google search
Australian consumers who buy tickets on resale websites commonly have no idea the website is not an official ticketing platform.
On-the-go breakfast products 'more expensive and sugary'
On-the-go breakfast products contain more sugar and are up to 18 times more expensive than two cereal wheat biscuits and milk.
"The worst of them:" ACCC takes Viagogo to court
Drip pricing tactics that have increased the price of entertainment and live sport tickets by up to 31 per cent have landed ticket reseller Viagogo before the Federal Court.
'Not good enough': Warning issued over ticket resale site
Online ticket reseller Viagogo estimated to have ripped off 600 consumers by almost $130,000.
The businesses you complained about most in the past year
Harvey Norman, Apple and Ray White angered consumers one too many times in the past twelve months, accounting for the highest number of complaints to NSW Fair Trading.
McDonald's cuts antibiotics in chickens to fight superbugs
McDonald's plans to start curbing the use of important human antibiotics in its global chicken supply next year as the fast-food giant joins a broad effort to battle dangerous superbugs. In Australia, its chooks are expected to be antibiotic-free by the end of 2019.
Why Olimpia purchased $1800 in iTunes vouchers to pay for her NBN
In just one day Olimpia bought almost 20 iTunes gift cards worth more than $1800, and all to pay for an NBN connection.
Financially, Australians are worried about pretty much everything
Electricity, health expenses and groceries are the top three issues worrying more than half of all Australian consumers.
Why Laura bet herself $500 she could lose weight
Laura takes pride in her appearance like most of her peers, but she's gone to slightly different lengths than most to slim down for summer.
'Heightened risk' in early versions of Takata airbags
Fifty thousand Australian cars still contain early "alpha" versions of Takata airbags, which have the potential to rupture in one in two cases.