WordPress.com Stats lets you know how many visits your site gets, and what posts and pages are the most popular.
There are many plugins and services that provide statistics, but data can be overwhelming. WordPress.com Stats makes the most popular metrics easy to understand through a clear and attractive interface. Plus, you can use WordPress.com stats in conjunction with other analytics plugins and services.
In this support doc, you can find:
- How to view your stats from your dashboard.
- Additional stats you can view on WordPress.com.
- Troubleshooting information and FAQ.
Viewing your stats
Stats are automatically enabled when you activate and connect Jetpack to WordPress.com — no additional setup required!
You can view your stats in a number of different ways using Jetpack. On your main dashboard screen, you can enable the Site Stats widget for your homepage to give you at-a-glance site views.
To add this widget to your dashboard, open your Screen Options tab and check the Site Stats box.
Then you can see your site visits, most viewed pages, and search terms people used to find your site at a glance.
Getting more in-depth stats from your dashboard is as easy as going to the Jetpack menu. There, you’ll find a brief overview of your stats, as well as two links:
- “View Old Stats” allows you to view your stats within your dashboard. On this page, you’ll find information about Referrers, Top Posts & Pages, Search Engine Terms, Subscriptions, and Clicks.
- “View More Stats on WordPress.com” allows you to access your site’s advanced stats on WordPress.com. There you’ll find even more details about visitors, including Views By Country, Unique Views, as well as many more insights about your site.
You can also look at stats per day, week, and month. Find out even more about WordPress.com Stats — including what we don’t track — on the WordPress.com documentation page.
Note: Jetpack stats does not track or show you Totals, Followers, and Shares on your stats page.
Troubleshooting information and FAQ
Can I use other analytics services (like Google Analytics) with WordPress.com stats?
Yes! You can use both on your WordPress installation. The benefit of using WordPress.com Stats is that you can see a snapshot of your blog’s activity right from your dashboard. If you want to use another analytics service to give you additional in-depth information, you can certainly do so.
The Stats module is active, but no visits are being recorded anymore.
Jetpack, like many other plugins, uses a function called wp_footer() to insert elements like a Stats tracking code to your site’s footer. This function has to be added to your theme’s footer.php file, right before the closing </body> tag. You can read more about it here.
If you’ve recently edited that file, you’ll want to make sure the wp_footer() function is still there.
If it is there, you’ll want to check for other code you may have added to your theme (like in your sidebar for example) that may break everything that comes after.
I’m a Contributor, Writer or other non-Admin role on the site and now can’t see stats.
Ask the Admin on the site to go to Dashboard>Settings>Traffic>Site Stats and enable stats viewing for the other roles on the site.
My stats are at zero and I lost all my followers!
There’s no need to fear, Jetpack is here! We can help reconnect you to your missing stats and followers — please visit this page for more information.
Can I transfer my followers from WordPress.com to my new Jetpack site?
Yes! Please see this support document for details.
I just moved my followers from WordPress.com to Jetpack and the stat counts are different. Why?
On WordPress.com, your WordPress.com followers and email followers are counted separately. This means that one person can follow your site on the Reader and receive email notifications when you make a new post which would count them on both lists. On Jetpack, that same follower would only be counted once under WordPress.com Followers on your My Followers list.
Why aren’t my site visits updating? I know people are visiting the site!
WordPress.com stats aren’t updated in real time, but updated periodically throughout the day. If you see a problem with your stats not updating, please contact support here.
How do I get more traffic?
We have a few tips for attracting more visitors to your site.
