![NBN Co says it is working with Telstra and Optus to prevent customers being cut off.](http://web.archive.org./web/20170803023814im_/https://www.fairfaxstatic.com.au/content/dam/images/g/x/n/l/i/r/image.related.landscape.460x307.gxocdi.png/1501724293211.jpg)
Government, watchdog shift responsibility on Australians in NBN limbo
When an NBN connection fails and providers won't reconnect an old broadband service, customers can be left in limbo for months. But while ACMA says it's an issue for the ACCC to handle, the ACCC points the finger at telcos.