Queensland's Attorney-General has stood by the state's controversial ID scanning laws, saying "rules are rules", after reports Denmark's Crown Prince Frederik was denied entry to a Brisbane bar at the weekend.
But a spokeswoman for Attorney-General Yvette D'Ath denied that liquor office bureaucrats were called on to eventually help get the Danish royal into the upmarket bar and restaurant fronting the Brisbane River.
More Entertainment News Videos
Prince Frederik blocked by Queensland's new liquor laws
Meet the Brisbane bar owner who turned away the Danish royal. Video: Sunrise
"The Office of Liquor and Gaming Regulation has no knowledge or notification of this incident occurring," she said.
Early July marked the introduction of the Queensland government's ID scanning laws, forcing all patrons to provide ID to enter all late-night licensed venues in Safe Night Precincts across the state.
The boss of the city's economic development board, Brisbane Marketing, said he understood the need for safety but the reported incident with the Danish royal was "not a good look" for the city.
"It's certainly not the headlines that we want going around the world," chief executive Brett Fraser told ABC Radio Brisbane.
"Indeed, we do a lot of work to position Brisbane as a destination of choice worldwide for business, for leisure.
"Headlines like that certainly don't help us."
News Corp reported the prince and his entourage were turned away from Jade Buddha just before midnight on Friday but returned 15 minutes later with seven officers from the Queensland Police Service's dignitary protection unit.
According to the publisher, the police officers reportedly told the Eagle Street Pier venue they had permission from the OLGR to let the prince and his group skip the laws.
A police spokesman confirmed such a unit existed but could not immediately verify whether it was called on to help on Friday night.
Jade Buddha co-owner Phil Hogan told News Corp he intervened to try to sort out the problem and called for foreign dignitaries to be excluded from the rules.
"It's a stupid law. We always thought it was going to be a nightmare," he said.
"It's happening all the time and the whole thing has been a nightmare from a tourist point of view. It's just a nonsense. It's a real overreaction.
"This is just the tip of the iceberg with the prince. It's happening all the time with normal people."
The Danish royal has been in north Queensland for the prestigious Hamilton Island Race Week, running until Saturday.
Tasmanian-born Princess Mary reportedly did not make the trip to Australia.
The state's ID scanning laws have been heavily criticised by industry concerned they would affect punter numbers and experiences.
Ryan Lane, general manager of award-winning bar The Gresham, said he was "embarrassed" after turning away a dozen French winemakers from his venue in July.
Speaking to Sunrise on Tuesday, Mr Hogan said Crown Prince Frederik further surprised staff when he eventually got in side.
At the end of it all, they go up into the room and he is surrounded by his security, and no one expected him to actually walk up to the bar himself," he said.
"So while the venue manager is racing around like a lunatic organising cocktail waitresses for his group, the Prince just walks up to the bar and the guy that served him said 'hey, dude, what can I get you?'.
"And he bought a dark and stormy. So to give him credit he seemed like a very nice fellow."