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AFR Retail Summit

1-2 November 2017 | Intercontinental Hotel, Sydney

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Retailers & Government, Startups & SMEs Rates AVAILABLE – SEE PRICING BELOW

overview

In recent years, Australian retail has proved remarkably resilient in the face of a turbulent global economic backdrop and increased competition from overseas players. But our retailers can only stare down global challenges so long, and it seems clear that they will soon have to fight harder – and smarter – than ever before if they are to maintain current rates of sales growth. But what is the role of government, regulators and the sector as a whole in removing barriers to competition and encouraging retailers to pursue world-class productivity and innovation?

The Australian Financial Review is proud to announce the return of its annual Retail Summit, a high-profile, independent and outwardly-focussed platform for retail leaders to discuss the future of retail in Australia and lay out the case for reform. We expect 200+ high-level attendees from retail and government, with extensive coverage in the AFR.

sponsors

Gold Sponsor

exhibitors

agenda

9:05 am

OPENING | Welcome & opening remarks

Michael Stutchbury, Editor In Chief, The Australian Financial Review

9:15 am

Introduction | Chair's welcome & introduction

James Thomson, Companies & Markets Editor, The Australian Financial Review

9:25 am

OVERVIEW | The Australian Retail Sector

David White, National Retail Leader Deloitte Australia

9:45 am

MINISTERIAL ADDRESS | The Hon Michael McCormack MP, Minister for Small Business

10:15 am

  • Invaluable insights into what is on the horizon both globally and locally for the Australian retail landscape
  • How disruptive opportunity as opposed to disruptive stress can assist Australian retailers maintain their competitive edge

10:45 am

Networking and refreshment break

11:00 am

  • ‘Digital’ as an evolutionary force, altering peoples’ thinking and behavior
  • The need to restructure retail enterprises in response to the proliferation of digital
  • The concept of a ‘Digital Path to Purchase’ as a driving force for new generation marketing departments
  • Cybersecurity as a core element of modern retail Loss Prevention
  • New generation supply chain, to support integrated replenishment and customer order fulfilment
  • Private label and vertical integration to defend against commodity GP exposure
  • Retail enterprise structure 2020

11:30 am

  • Recognized internationally as a business leader, and as the former Managing Director/CEO of Officeworks, Target Australia and Billabong International Launa brings a wealth of experience to her current non-executive roles with the Super Retail Group and Commonwealth Bank. A former Telstra Business Woman of the Year and first female managing director of a Wesfarmers retailer and property portfolio, Launa will share her invaluable leadership strategies for these times of great opportunity

12:00 pm

DISCUSSION WITH THE AFR | Australian retail responds to Amazon’s arrival

Launa Inman, Non-Executive Director, The Super Retail Group

Gavin Dennis, Chief Financial Officer, eBay Australia

Ray Ridgeway, Managing Director, WorldFirst

Russell Zimmerman, Executive Director, Australian Retailers Association

Moderated: Tony Boyd, Chanticleer, The Australian Financial Review

12:45 pm

  • The rapid evolution of influencer marketing.
  • Identifying and tapping into the creativity and influence of your existing customers.
  • How Australia’s leading retailers are already leveraging these power brokers.

1:15 pm

Networking and luncheon break

2:00 pm

  • What ‘liberation’ represents for customers and what it means as a brand
  • How online is breaking the traditional positioning options for retail
  • How a liberating organisation for employees is essential to a liberation offer for customers

2:30 pm

ADDRESS | Small Business Ombudsman's Address

Kate Carnell AO, Small Business and Family Enterprise Ombudsman

3:00 pm

Networking and refreshment break

3:20 pm

  • The retail industry is experiencing an unprecedented level of disruption.
  • What is separating the leaders from the others who also take part?
  • Where is the opportunity, and who can you look to for help?

3:50 pm

4:20 pm

5:00 pm

Close of Day 1 and networking drinks

9:00 am

OPENING | Welcome & opening remarks

Sue Mitchell, Senior Companies Reporter (Retail, Food, Beverages), The Australian Financial Review

9:05 am

  • How are domestic and international factors affecting the retail outlook?
  • How well prepared are Australian retailers to compete against Amazon
  • How should policy and regulatory settings be changed to level the playing field?

9:50 am

  • Myer is reinventing the retail experience for its loyal customer base, embracing the the omni-channel approach creating a comprehensive, simple and consumer-friendly digital footprint which is helping the store ride the technological wave in these times of great opportunity
  • We will hear from the CEO how this store is truly reinventing the experience

10:30 am

  • Exploring how creativity is the catalyst for reinvention and how the re-discovery of artisan-ship will balance the technological revolution
  • Exploring the relationship between the master and apprentice and the lessons passed on

11:00 am

Networking and refreshment break

11:20 am

  • How Australian retail can become indisruptable
  • Why a wide-angle lens not a telescope is going to be most helpful in identifying disruptive threats
  • How to distinguish disruptions from distractions
  • How the way value will be perceived by consumers is changing and what it means for retailers
  • Why the most important innovation skill is not creativity or lateral thinking but something beginning with ‘E’
  • How retailers can embrace the all-important startup mentality regardless of of their age or size

11:50 am

12:35 pm

Lunch

1:35 pm

FIRESIDE CHAT | Diversity & leadership

Paul Greenberg, Executive Chairman & Founder, NORA

Kelly Slessor, Founder & CEO, Shop You

Facilitator: David White, National Retail Leader Deloitte Australia

2:05 pm

  • The importance of sustained investment in eCommerce platforms and strategies whilst using a mobile-first approach
  • Forging meaningful retail relationships by creating end-to-end customer experiences
  • The stronger emphasis on payments and why the customer’s preferred transaction method and security is becoming increasingly important in retail today.

2:35 pm

Networking and refreshment break

3:00 pm

  • Today’s sales staff are much more than cashiers, they are chief experience makers and equipped with the right tools they assist businesses to stay ahead of the game.
  • What are the desired skill-sets for a career in retail today and how do we educate and empower our sales staff in an increasingly competitive environment?
  • If the future of retail is the empowerment of your sales staff – where do you start?
  • What is research indicating about the future of sales and retail?

3:45 pm

  • Exploring the opportunities of a global market for our retail sector and what are the hindrances and obstacles for organisations desiring that market
  • What you need to know about Amazon’s strategy & Alibaba’s advantage

4:30 pm

Closing comments

David White, National Retail Leader Deloitte Australia

pricing

Packages Price
Package(Two Days)$1995+GSTEarly Bird
Packages Price
Package(Two Days)$695+GSTEarly Bird
Packages Price
Package(Two Days)$2495+GSTEarly Bird
  • SME rate applicable to retailers employing fewer than 50 people

speakers

The Hon Michael McCormack MP

Minister for Small Business

Kate Carnell AO

Small Business and Family Enterprise Ombudsman

Richard Umbers

CEO, Myer

Launa Inman

Non-Executive Director, The Super Retail Group

Kate Box

Head of Retail & QSR ANZ, Facebook

Nicola Cerrone

Director, Cerrone

Chris Richardson

Partner - Access Economics, Deloitte

Libby Roy

Managing Director, PayPal

Gavin Dennis

Chief Financial Officer, eBay Australia

Sean Sands

Associate Professor of Marketing, Swinburne Business School, Swinburne University of Technology

Andrew Gorecki

Managing Director, Retail Directions

Kelly Slessor

Founder & CEO, Shop You

Patrick Schmidt

CEO, The Iconic

Anthony Mitchell

Chief Potential Officer, Bendelta

Ray Ridgeway

Managing Director, WorldFirst

Shaun Cousins

Executive Director, Retail and Consumer Analyst, JP Morgan

Angus Nardi

Managing Director, Shopping Centre Council of Australia

Philippa Kelly

CEO, Large Format Retail Association

Nick Aronson

Managing Director Telco, Media, Entertainment & Tech and Retail, Commonwealth Bank of Australia

Tom Kierath

Retail Analyst Morgan Stanley

Bryan Raymond

Retail Analyst Citi

Michael McQueen

Futurist, Author, Trend forecaster

Brock Douglas

Independent AI Adviser

Robert Lang

CEO AUGGD

Pip Stocks

CEO & Founder, Brandhook

Anthony Svirskis

CEO, TRIBE

Carli Johnston

Co-Founder, CXO at Virtual Method and Co-Founder of Women in AR/VR, Australia

Tom Mcleod

CEO & Co-Founder Myagi

Ben Ferns

CTO, Plattar

Russell Zimmerman

Executive Director, Australian Retailers Association

Paul Greenberg

Executive Chairman & Founder, NORA

David White

National Retail Leader Deloitte Australia

Karen Spear

Director - Customer Practice, Deloitte Australia

Cecilia Hill

Director of Experience Design, Deloitte Digital

Michael Stutchbury

Editor In Chief, The Australian Financial Review

Sue Mitchell

Senior Companies Reporter (Retail, Food, Beverages), The Australian Financial Review

James Thomson

Companies & Markets Editor, The Australian Financial Review

Tony Boyd

Chanticleer, The Australian Financial Review

Matt Cranston

Properties Editor, The Australian Financial Review

Simon Evans

Senior Reporter, The Australian Financial Review

when & where

01 - 02 Nov 2017

InterContinental Sydney
117 Macquarie St
Sydney NSW 2000
Phone: (02) 9253 9000

Book Accommodation with Lido Group
For your convenience Lido Group will manage your accommodation needs. Click here or call 02 8585 0808.

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contact

Still have a question?

Véronique Henrisson
Conference Producer
+61 (02) 9080 4054
Veronique.Henrisson@informa.com

Alex Cook
Sponsorship Manager
+61 (02) 9080 4425
Alex.Cook@informa.com.au

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