Consumer watchdog queries cancelled Perth conference
WA's consumer watchdog is looking into allegations that a Sydney events company advertised speakers for a conference in Perth without those people agreeing to appear or even knowing of the event.
Consumer Affairs
Sydney noodle bar forced to name and shame itself
The owner of a Sydney CBD noodle bar has been ordered to publish two newspaper notices owning up to six serious food breaches.
'Let's go to Europe!': Tax windfall proved too good to be true for couple
Frans and Nicky couldn't believe their luck when $10,400 lobbed into their bank account from the ATO.
Ford told customers mechanical faults caused by driving style
Car manufacturer Ford will face court over allegations it misled customers who had purchased faulty vehicles.
Aldi releases results of additional lead test on tap
Aldi Australia has confirmed a kitchen tap alleged to have up to 15 times the maximum allowable level of lead is safe for use.
Aveo revelations prompt ministers to act
State and Territory consumer affairs ministers will consider concerns about the retirement industry following a joint Fairfax and Four Corners investigation.
Judge declines to taste disputed Heinz snack
A Federal Court judge has rejected a request for him to taste a kids' snack food at the centre of a legal stoush over its nutritional value.
'No returns and no exchanges' notices costs Lululemon $32,400
Lululemon has landed itself in hot water over website representations that claimed "no returns and no exchanges" on sale items.
'It's an absurdity': Consumers tricked on high sugar in packaged foods
Health groups are urging food companies to disclose added sugars on product labels, saying this will lead to more accurate health star ratings and win back consumer trust.
Premier kills hopes of statewide plastic bag ban
Premier Gladys Berejiklian says she does not need to ban plastic bags in NSW, "because 80 per cent of plastic bags" will already be banned by the supermarkets themselves.
Manufacturers replacing faulty airbags with faulty airbags
Toyota, Mazda, Lexus, BMW and Subaru have been refitting vehicles with potentially faulty airbags, an investigation by Choice has found.
The coffee cup that's made of coffee
Coffee husk is traditionally discarded by farmers. But an alternative reusable cup design has found a new purpose for the waste.
Unwelcome surprise for former Sage student lodging tax return
Former students of the failed Sage Institute of Fitness remain in limbo, yet some have been called on to repay student loans this tax time.
Doctors urge ending e-cigarettes ban to extend lives
Australia's psychiatrists have broken ranks with the medical fraternity and begun calling on the government to lift the ban on e-cigarettes.
Glitter and 'youthful looks' called out in Vodka Cruiser ad
Liquor brands will think twice about using models with "youthful looks" in their advertising.
Melbourne couple receive $26,000 from ATO, but it's not theirs
Members of the public have received tax refunds to the tune of thousands of dollars without having lodged tax returns, raising suspicions of fraudulent activity being conducted in their names.
Fancy buying your chicken from a rusty trolley?
Bakeries, seafood and meat stores, sushi and pizza joints all made their way on to the food safety "name and shame" register.
Nearly 20,000 Australians caught up in Bupa data breach
Bupa's international health insurance arm was hit by a malicious act in its UK office, putting the private information of almost 20,000 Australian customers in danger.
'Mum had no idea': Jenny trapped with $1m in loans
The Low family is facing an uphill battle against Suncorp bank over a loan that deemed to be "irresponsibly" lent.
First Woolworths, then Coles announces the end of plastic bags
Supermarket giants Woolworths and Coles have announced that its stores across Australia will stop giving out single-use plastic bags over the next 12 months.
'Health insurance is so complex it's become toxic'
Spend an hour comparing health insurance policies and you'll find yourself slumped over your keyboard, exhausted by all the options and confusing jargon.
'Human error:' Flight Centre mistakenly releases passport details
The passport details of Flight Centre customers have been mistakenly released to a group of third party developers.
'Nothing new' about lead contamination in kitchen taps: expert
An environmental contaminants expert says alleged lead contamination found in a kitchen tap is "nothing new".
Aldi investigates lead-contaminated tap with 'urgency'
German discounter Aldi is investigating "with utmost urgency," reports that a kitchen tap it sold last month emitted water containing up to 15 times the maximum allowable level of lead.
Acquire's $25m loans to shareholders under spotlight
Administrators of collapsed vocational education company Acquire Learning are investigating $25 million in loans to shareholders and a business run by managing director John Wall.
From the '70s to 2017, consumer rorts haven't changed much
In a lifetime dedicated to consumer affairs, NSW Fair Trading Commissioner Rod Stowe has seen it all.
Three-quarters of public mistakenly believe coconut oil is healthy
If your daily diet includes orange juice, coconut oil and a muesli bar, don't expect a tick of approval from a nutritionist.
Insurance industry addresses mental health
Travel insurance policies that have long contained blanket exclusions for mental health conditions have been revised by some of Australia's largest insurance providers.
Hundreds of women launch class action against Johnson & Johnson
More than 700 women suffering strong pain from vaginal mesh implants have launched a class action.
'A living nightmare': Hundreds of women take health giant to court
Gai Thompson is in no doubt about the significance of the first day of a landmark Australian court case by more than 700 women against Johnson & Johnson that starts on Tuesday.