Letters may be edited for space, legal or other reasons. Preference will be given to letters of 50-100 words or less. Email us at travellerletters@fairfaxmedia.com.au and, importantly, include your name, address and phone number.
![It's worth befriending the hotel concierge.](http://web.archive.org./web/20170729232306im_/http://www.traveller.com.au/content/dam/images/g/x/j/q/w/q/image.related.thumbnail.300x200.gxjjtx.png/1501121143486.jpg)
Readers' tips: Why you should always become friends with the hotel concierge
As I checked in the concierge asked if there was any thing she could do during my stay...