Score Guarantee

	Complete Prep	Premium Prep	Ultimate Prep
Score increase guarantee	3+ points	5+ points	5+ points
Full refund of cost of course	✓	✓	✓

Here's what you need to do to qualify:

1. Set your baseline

You have...	Here's what we need you to do:
Already taken the GRE	Submit an email to support@gre.economist.com with a PDF of your official score report from ETS.
Taken the GRE more than once	If you have taken the GRE more than once, we'll use the highest score as long as it has been taken within the last two years. If not, please follow the instructions for "Never taken the GRE"
Never taken the GRE	If you haven't taken the official GRE yet, you can set your baseline by taking a practice exam during your Economist GRE Tutor trial. If you don't take a practice exam during your trial, you must complete an initial practice exam in GRE Tutor within the first 7 days of purchasing your plan. The first practice exam taken will count as your baseline score.

2. Complete your course

GRE Tutor feature	Here's what we need you to do:
Online learning program	Complete at least 90% of all course content.
Online learning program	Start the program at least 10 weeks before your official GRE date. If you opt into the weekly plan, you must subscribe for 10 consecutive weeks.
Live 1:1 instructor sessions	Utilize at least three of the sessions included in your learning plan.
Practice exams	Complete all of the practice exams included in your learning plan.

3. File your claim

Step 1	If your score doesn't improve by the guaranteed amount, contact us within 30 days after the end of your Economist GRE Tutor subscription. We'll review your learning history to check that you've fulfilled our criteria.
Step 2	Send us an official PDF of your new (and, if applicable, old) official GRE score report by emailing support@gre.economist.com. An official GRE score is one provided by the Educational Testing Service (ETS).
REFUND	We will issue a full refund for what you've paid for the course.
Important notes	If you earned a combined (Verbal Reasoning + Quantitative Reasoning) score of 335 or above on your official GRE General Test (or Economist GRE Tutor practice exam, if you have never taken the GRE), you are not eligible for the score guarantee. This is due to the fact that the highest possible combination of Verbal Reasoning and Quantitative Reasoning scores on the GRE is 340. Should you choose to cancel your GRE score, you will not be able to use it to qualify for our guarantee. However, if you choose to have your score reinstated, we will honor our score guarantee, should you qualify for it. Any guarantee will be a one-time offer and cannot be repeated even if you continue to use the Services again after taking the GRE. The Economist shall have no obligation to provide any refund under any Guarantee if The Economist believes, in good faith, that you have not provided accurate information or you have not acted properly in the use of your Subscription or your claim under the Guarantee scheme. If you upgrade to a higher-level plan, you will be eligible for the score improvement of the higher-level plan. If you extend your plan, and qualify for the score guarantee, you will not be refunded any fees you paid for the extension.

If you purchased an Economist GRE Tutor plan after February 1, 2016, you are eligible for our score guarantee.