Post office

A post office is a customer service facility forming part of a national postal system. Post offices offer mail-related services such as acceptance of letters and parcels; provision of post office boxes; and sale of postage stamps, packaging, and stationery. In addition, many post offices offer additional services: providing and accepting government forms (such as passport applications), processing government services and fees (such as road tax), and banking services (such as savings accounts and money orders). The chief administrator of a post office is a postmaster.

Prior to the advent of postal and ZIP codes, postal systems would route items to a specific post office for receipt or delivery. In 19th-century America, this often led to smaller communities being renamed after their post offices, particularly after the Post Office Department ceased to permit duplicate station names within a state.

Name

The term "post office" or "post-office" has been in use since the 1650s, shortly after the legalisation of private mail service in England in 1635. In early Modern England, post riders – mounted couriers – were placed ("posted") every few hours along post roads at "posting houses" or "post houses" between major cities ("post towns"). These stables or inns permitted important correspondence to travel without delay. In early America, post offices were also known as "stations". This term and "post house" fell from use as horse and coach service was replaced by railways, aircraft, and automobiles.

Royal Mail

Royal Mail plc (Welsh: Post Brenhinol; Scottish Gaelic: a' Phuist Rìoghail) is a postal service company in the United Kingdom, originally established in 1516. The company's subsidiary, Royal Mail Group Limited, operates the brands Royal Mail (letters) and Parcelforce Worldwide (parcels). General Logistics Systems, an international logistics company, is a wholly owned subsidiary of Royal Mail Group.

The company provides mail collection and delivery services throughout the UK. Letters are deposited in a pillar or wall box, taken to a post office, or collected in bulk from businesses. Deliveries are made at least once every day except Sundays and Bank Holidays at uniform charges for all UK destinations. Royal Mail generally aims to make First Class deliveries the next business day throughout the nation.

For most of its history, Royal Mail has been a public service, operating as a government department or public corporation. However, following the Postal Services Act 2011, a majority of the shares in Royal Mail were floated on the London Stock Exchange in 2013. The UK Government initially retained a 30% stake in Royal Mail, however it sold its remaining shares in 2015, ending 499 years of public ownership.