Complaint

In legal terminology, a complaint is any formal legal document that sets out the facts and legal reasons (see: cause of action) that the filing party or parties (the plaintiff(s)) believes are sufficient to support a claim against the party or parties against whom the claim is brought (the defendant(s)) that entitles the plaintiff(s) to a remedy (either money damages or injunctive relief). For example, the Federal Rules of Civil Procedure (FRCP) that govern civil litigation in United States courts provide that a civil action is commenced with the filing or service of a pleading called a complaint. Civil court rules in states that have incorporated the Federal Rules of Civil Procedure use the same term for the same pleading.

In some jurisdictions, specific types of criminal cases may also be commenced by the filing of a complaint, also sometimes called a criminal complaint or felony complaint. All criminal cases are prosecuted in the name of the governmental authority that promulgates criminal statutes and enforces the police power of the state with the goal of seeking criminal sanctions, such as the State (also sometimes called the People) or Crown (in Commonwealth realms). In the United States, the complaint is often associated with misdemeanor criminal charges presented by the prosecutor without the grand jury process. In most U.S. jurisdictions, the charging instrument presented to and authorized by a grand jury is referred to as an indictment.

United Airlines

United Airlines, Inc., commonly referred to as United, is a major American airline headquartered in Chicago, Illinois. It is the world's largest airline when measured by number of destinations served, and the second largest when measured by scheduled passenger-kilometres flown. United operates a comprehensive domestic and international route network, and has significant presence in the Asia-Pacific region. In the late 1920s, just prior to the use of the United Airlines name, The Boeing Company, currently one of the world's largest aircraft manufacturers, operated a predecessor airline.

United is a founding member of Star Alliance, the world's first and largest global airline alliance. Regional service is operated by independent carriers under the brand name United Express. Its main competitors are American Airlines, Delta Air Lines, and Southwest Airlines.

United operates out of nine airline hubs located in Houston, Chicago, Newark/New York, Denver, San Francisco, Washington, D.C., Los Angeles, Guam, and Tokyo. United also operates maintenance bases in Cleveland and Orlando in addition to the maintenance locations located at United's hubs. George Bush Intercontinental Airport in Houston is United's largest passenger carrying hub handling 16.6 million passengers annually with an average of 45,413 passengers daily, while Chicago-O'Hare is its largest hub in terms of daily departures. The company employs over 88,500 people while maintaining its headquarters in Chicago's Willis Tower (formerly known as Sears Tower). Through the airline's parent company, United Continental Holdings, it is publicly traded under NYSE: UAL with a market capitalization of over $18 billion as of September, 2014.