Ebook Help

Purchasing and downloading our ebooks

The ebooks available to purchase on our website come in different formats although not all books are available in all formats. Please make sure you buy and download the correct format for your device (please see below for guidance on this). Please note that if you wish to read an eBook on your Kindle device or Kindle app, you will need to purchase and download a MOBI format.

How to download your ebook

• After you purchase an ebook you will receive a link to your eLibrary, where you can download your ebook on to your computer or other device. 
• You can download the ebook up to five times so you can load it on to more than one device. NB: Each time you open it in a browser will count as one download so you will need to save it permanently by, for example, opening it up in an appropriate app on your device.
• MOBI files will generally take longer to download than ePUB files - anything up to a few minutes is normal.

ePUB files

Our ePUBs are copy-protected (using Adobe Content Server), so to read them, you will need to create an Adobe ID (if you don't have one already), download a reader application for Windows/Android/Mac/iOS to open your protected files, and authorise your reader with your Adobe ID. The file you download will be a file called UrlLink.acsm file that you should open in your reader software, Adobe Digital Editions or BlueFire Reader. Your license will then be verified, and your eBook will be downloaded.To download the applications we recommend, please follow the links below:

• BlueFire Reader
• for Android devices
• for iOS devices (iPhone/iPad/iPod)
• Adobe Digital Editions
• for Windows or Mac computers

MOBI files for Kindle

Our MOBIs are digitally watermarked with your email address and can be loaded on to a Kindle. Just download the file to your computer, plug in your Kindle and drag the file onto your Kindle as you would normally.